Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yawen Cao

Yawen Cao

Waterford,WA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities and dealing with all kinds of people.

Overview

1
1
year of professional experience

Work History

Receptionist

Yang's Dumpling
02.2023 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

IELTS Tutor

New Oriental Education & Technology Group
08.2022 - 02.2023
  • Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes and socio-emotional wellbeing.
  • Maintained attentive listening and build positive environment for students and co-workers.
  • Applied Humanism-based teaching strategies to build students' self-efficacy.

Education

Bachelor of Arts - Teaching

Nanjing Normal University
China
06.2022

Master of Arts - Education

Curtin University
Perth, WA
10.2025

Skills

  • File Management
  • Effective Communication
  • Payment Processing
  • Customer Service

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Receptionist

Yang's Dumpling
02.2023 - 07.2023

IELTS Tutor

New Oriental Education & Technology Group
08.2022 - 02.2023

Bachelor of Arts - Teaching

Nanjing Normal University

Master of Arts - Education

Curtin University

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Yawen Cao