Yei Chung
Melbourne,VIC
Summary
Dynamic professional with a proven track record at BBQ King, excelling in project management and external team collaboration. Leveraged expertise in community management and product positioning to enhance customer satisfaction and student achievement at KYJ Academy. Demonstrates exceptional ability to engage stakeholders and drive results through innovative strategies and a confident approach.
Overview
2
2
years of professional experience
Work History
FOH Team Member
BBQ King
Melbourne, VIC
11.2023 - 07.2024
- Assisted colleagues whenever needed during peak business hours.
- Managed reservations and seating arrangements efficiently.
- Monitored dining area to ensure optimal guest satisfaction and address any needs or concerns.
- Followed opening and closing procedures as outlined by management team.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
Teacher
KYJ Academy
Daegu, Korea
05.2022 - 01.2023
- Developed comprehensive teaching materials, including books and book covers.
- Instructed English language and literature to students.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Collaborated with teachers, administrators, and parents to support student achievement and learning objectives.
- Implemented creative methods to engage students in complex principles through hands-on learning and planned activities.
- Enhanced students' analytical skills by integrating advanced computer program technologies.
Education
Bachelor - Business Management
RMIT University
Melbourne, VIC12-2024
Skills
- External team collaboration
- International research
- Campaign tracking
- Project management
- Community management
- Product positioning
Languages
Korean
Native/ Bilingual
Vietnamese
Limited
Timeline
FOH Team Member
BBQ King
11.2023 - 07.2024
Teacher
KYJ Academy
05.2022 - 01.2023
Bachelor - Business Management
RMIT University
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