Yeily Smit Sanchez
Sydney,NSW
Summary
Proven waitress with a track record of delivering top-notch customer service and maintaining high service standards at Sea Horse. Skilled in multitasking and team collaboration, adept at enhancing customer satisfaction and efficiently managing dining experiences. Excels in greeting guests and service prioritization, ensuring a welcoming atmosphere and swift, attentive service.
Overview
2
2
years of professional experience
Work History
Waitress
Sea Horse
2023.11 - 2024.08
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
American Win
2022.03 - 2023.02
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Instituto Bolivariano IBES
Colombia02.2020
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Waitress
Sea Horse
2023.11 - 2024.08
Waitress
American Win
2022.03 - 2023.02
High School Diploma -
Instituto Bolivariano IBES
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