Yen Lu
Mordialloc,VIC
Summary
My priorities are customer and working place, so customer service is my strengthen, as well as my high focus on job and willing to learn everything new , I believe I can be a good member in your team.
I am available to work all day on Saturday, and weekdays from 4pm to 8pm.
Overview
6
6
years of professional experience
Work History
Meat Process Worker
Oakdale Meat Co.
10.2024 - Current
- Demonstrated adaptability by quickly adjusting to changes in work schedules or job assignments based on fluctuating production demands.
- Increased overall productivity with thorough equipment maintenance, timely cleaning, and regular sharpening of tools.
- Enhanced product quality through consistent compliance with hygiene and sanitation regulations.
- Maintained high standards for product presentation by consistently following company guidelines for packaging and labeling procedures.
Meat Process Worker
Australian Meat Group
10.2018 - 10.2024
Back of House Team Member
Hoa Hoi Vang Restaurant
03.2021 - 09.2021
- Checked use by dates on food and beverage stock and maintained record of wasted items.
- Unloaded and stocked kitchen supplies.
- Prepared food and drinks while following safe food handling procedures.
- Maintained and sanitized service stations, prep areas, and countertops.
- Checked food preparation and presentation to verify quality and consistency.
- Ensured a safe working environment by adhering to strict sanitation guidelines and promptly addressing any hazards or potential issues.
Front of House Employee
Bun Bun Bakery
02.2020 - 03.2021
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
- Managed phone lines, taking reservations, processing takeout orders, and addressing any customer concerns with professionalism.
Education
High School Diploma -
Chau Van Liem High School
Viet Nam05-2017
Skills
- Customer service
- Active listening
- Knife handling skills
- Food safety regulations
Languages
English
Professional Working
Timeline
Meat Process Worker
Oakdale Meat Co.
10.2024 - Current
Back of House Team Member
Hoa Hoi Vang Restaurant
03.2021 - 09.2021
Front of House Employee
Bun Bun Bakery
02.2020 - 03.2021
Meat Process Worker
Australian Meat Group
10.2018 - 10.2024
High School Diploma -
Chau Van Liem High School
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