Yen Nguyen
MelbourneSunbury,VIC
Summary
Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments. Friendly Food and Beverage Attendant brings talents in customer service, order taking and addressing customer complaints. Punctual and responsible individual familiar with basic kitchen equipment operations and food and hygiene safety regulations. Recognized for outstanding stamina and scheduling flexibility.
Overview
11
11
years of professional experience
Work History
Food and Beverage Assistant
SW Food and Beverage Comp,JSC
Ha Noi ,Viet Nam , Ha Noi ,Viet Nam
2019.06 - 2024.05
- Prepared and served food in accordance with health and safety regulations.
- Organized kitchen workstation to ensure maximum efficiency.
- Carry out the work to ensure compliance with the process, and bring healthy food to serve and satisfy customers. Support the chef, main kitchen, and other kitchen utensils or stove, when specified. Keep the tools and machinery in the kitchen.
- Other tasks as assigned by management and support colleagues to ensure the operation of the restaurant without interruption and customer satisfaction.
Restaurant Waiter
Ma Maison Restaurant Singapore
391 Orchard Road , Singapore
2015.02 - 2019.03
- Greeted customers, provided menus, and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Checked on guests during meals to ensure satisfaction with each course.
- Cleared dishes between courses, refilled drinks as necessary, and served any requested condiments or accompaniments.
Cashier
Pimp my Salad
3Temasek Bouleward Pasarbella , Singapore
2013.02 - 2015.01
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Ha Noi University of Language
Ha Noi2000-09
Skills
- Food safety knowledge
- Staff Training and Development
- Cash handling experience
- Ingredient Preparation
- Portioning
- Food presentation
- Meal prep
- Beverage Preparation
- Order Accuracy
- Guest Services
- Kitchen Support
- Food Preparation
- Dining room organization
Timeline
Food and Beverage Assistant
SW Food and Beverage Comp,JSC
2019.06 - 2024.05
Restaurant Waiter
Ma Maison Restaurant Singapore
2015.02 - 2019.03
Cashier
Pimp my Salad
2013.02 - 2015.01
High School Diploma -
Ha Noi University of Language
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