Summary
Overview
Work History
Education
Skills
Time available
Timeline
Generic

Yen Ngoc Nguyen

Sydney,NSW

Summary

I live in 157 Redfern which is really close to FoodWorks so it will be convenient if in any cases there is a short of employees, I can come down and help. Moreover, I always come down here for food, and the quality here amazes me because the food is great and the prices are reasonable. I have been working as a cashier at a cafe some months ago, although the job is not official because of personal reasons but I have handled the same type of machine before. Therefore, I believe it won't take me long to get used to the new job if I am able to get it.

Overview

1
1
year of professional experience

Work History

Restaurant All Rounder

Thai Town
Melbourne, VIC
06.2023 - 11.2024
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Managed multiple tasks simultaneously to provide excellent customer service.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.

Online Sales Assistant

BW Vietnam
Hanoi
11.2023 - 01.2024
  • Assisted customers with online purchases, including product selection and payment processing.
  • Responded promptly to customer inquiries via email or phone calls.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Tracked orders from purchase through delivery using various shipping carriers for each packages.
  • Used persuasive skills to deliver positive customer experience.

Education

Bachelor of Advanced Computing - Finance & Computational Data Science

University of Sydney
Camperdown, NSW
02-2028

Skills

  • Language: Vietnamese, English, Chinese
  • Menu Recommendations
  • Cash Handling
  • Order Taking
  • Menu Memorization
  • Guest Relations Management

Time available

  • Every evening
  • Full Thursday, Saturday and Sunday

Timeline

Online Sales Assistant

BW Vietnam
11.2023 - 01.2024

Restaurant All Rounder

Thai Town
06.2023 - 11.2024

Bachelor of Advanced Computing - Finance & Computational Data Science

University of Sydney

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Yen Ngoc Nguyen