Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesmine Hamze

Craigieburn,VIC

Summary

Dynamic Retail Sales Associate with a proven track record at Urban Culture, excelling in customer service and retail sales. Expert in enhancing shopping experiences through strategic merchandising and exceptional service, leading to increased sales conversion rates. Skilled in cash handling and problem-solving, adept at building customer relationships and promoting special offers to boost store performance. Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction. Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate

Urban Culture
02.2023 - 03.2024
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Education

Hume Central
School
10.2024

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling
  • Retail Sales
  • Store Opening and Closing
  • Relationship Building
  • Stocking and Receiving
  • Sales trends
  • Returns and exchanges

Languages

Arabic
Professional Working
English
Native or Bilingual

Timeline

Retail Sales Associate

Urban Culture
02.2023 - 03.2024

Hume Central
Yesmine Hamze