Yi Lu
Perth,WA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Bubble Tea Barista
Lucas
12.2024 - Current
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Dessert Server
Tong
10.2021 - 06.2023
- Provided exceptional customer service, addressing inquiries or concerns promptly and professionally.
- Trained new dessert servers in proper serving techniques, company policies, and customer service best practices.
- Showcased strong multitasking skills by managing multiple orders simultaneously while maintaining attention to detail.
- Cultivated warm relationships with regular customers.
Restaurant Waiter
DongHak
12.2020 - 01.2021
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Education
Bachelor of Arts - Graphic Design
Curtin University
Perth, WA11-2027
Skills
- Positive attitude
- Excellent customer service
- Order taking
- Teamwork
- Reliable and dependable
- Menu design
- Adaptable and flexible
Languages
English
Native or Bilingual
Chinese
Native or Bilingual
Timeline
Bubble Tea Barista
Lucas
12.2024 - Current
Dessert Server
Tong
10.2021 - 06.2023
Restaurant Waiter
DongHak
12.2020 - 01.2021
Bachelor of Arts - Graphic Design
Curtin University
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