Ying Yang
Auburn,Australia
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
SpecSavers Lidcombe
Optical Assistant
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
Piano Tutor
Music Lesson Australia
08.2023 - 12.2023
- Prepared students for successful recitals and performances through focused coaching on stage presence, technique, and expression.
- Incorporated ear training exercises into lessons to enhance students'' listening skills and reinforce theoretical concepts.
- Collaborated with fellow music educators to share best practices and continuously improve teaching methods.
- Adapted teaching style according to each student''s unique personality traits, strengths, weaknesses, ensuring optimal results within diverse groups of learners.
- Built strong relationships with families to encourage continued enrollment and commitment to musical growth.
- Continuously expanded personal knowledge of repertoire and pedagogical techniques by attending workshops, conferences, and pursuing professional development opportunities.
- Maintained accurate records of student attendance, progress reports, lesson notes, billing information, ensuring seamless administrative processes for clients.
- Established a positive learning environment by maintaining an organized, clean, and well-equipped piano studio.
Cashier
LokLok
01.2020 - 02.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Processed sales transactions to prevent long customer wait times.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Interpreting And Translation
Western Sydney University
Sydney, NSWHigh School Diploma -
Auburn Girls High School
Auburn, NSW11.2020
Skills
- Customer Service
- POS Systems
- Cash Handling
- Payment Processing
- Problem-Solving
- Honest and Dependable
- Reliable and Responsible
- Product Scanning
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Certification
- Certificate V in Piano (SUZUKI)
- Certificate II in Business Services
Timeline
SpecSavers Lidcombe
Optical Assistant
11.2023 - Current
Piano Tutor
Music Lesson Australia
08.2023 - 12.2023
Cashier
LokLok
01.2020 - 02.2022
High School Diploma -
Auburn Girls High School
Bachelor of Arts - Interpreting And Translation
Western Sydney University
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