Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yinghao Li

Yinghao Li

Upper Mount Gravatt,QLD

Summary

Developed customer service and multitasking abilities in high-volume dining environment, as well as outdoor event planning. Now seeking to transition into new field. Handled multiple different roles in the restaurant such as Head Dishwasher, Waiter, Food Preparer, Counter Attendant and also Cleaner. Skilled in managing guest interactions and resolving issues efficiently. Focused on applying these transferrable skills to contribute effectively in different role.

Overview

10
10
years of professional experience

Work History

Waiter/Dishwasher Supervisor

Ph by Pho Hung
10.2021 - 02.2024

SUPERVISOR: Alonso Julian Figueroa | 0416168263

  • During understaffed situations, handled multiple positions of the restaurant including waiter, dishwasher and food preparing.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Organiser/Teacher

Temple
10.2015 - Current

SUPERVISOR: Clarissa Sim | 0422180888

  • Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
  • Working every Saturday from 3pm-7pm.
  • Taking care of gardening, dusting and renovating of the temple as well as taking care of the kids class as a substitute teacher (currently studying Education in University).
  • Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
  • Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
  • Scheduled and organized catering, transportation and staffing to manage event logistics.

Education

Double Degree Bachelor of Education And Film - Secondary Education/Film

Queensland University of Technology
Brisbane, QLD
06-2028

Skills

  • Video editing
  • Classroom management
  • Customer service
  • Creative problem solving
  • Effective communication
  • Team collaboration
  • Strong multitasking
  • Order management
  • Cleanliness
  • Cash handling

Languages

English
Native or Bilingual
Chinese
Native or Bilingual

Timeline

Waiter/Dishwasher Supervisor

Ph by Pho Hung
10.2021 - 02.2024

Organiser/Teacher

Temple
10.2015 - Current

Double Degree Bachelor of Education And Film - Secondary Education/Film

Queensland University of Technology
Yinghao Li