Yingxuan KOU
Jordan Springs,NSW
Summary
Cheerful and talkative, able to quickly and effectively solve problems encountered in work. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
13
13
years of professional experience
Work History
Restaurant Manager
Chunyu MA
11.2021 - Current
- Carefully interviewed, selected, trained, and supervised staff for 16 people.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Property Sales Consultant
Max
11.2019 - 02.2021
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
Warehouse Associate
Felix
02.2018 - 11.2018
- Operated forklifts to transfer inventory to and from target destinations.
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Warehouse Manager
Xiuxin Zhang
07.2011 - 06.2016
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Enhanced slot control of freight in warehouse by optimizing organization efforts.
Education
BBA -
Tianjin University of Technology
Tianjin05.2011
Skills
- Class 2 Agent - Real Estate - Sales or Leasing
- Forklift License
- Construction Induction Card
- RSA License
- Drive's License
TECHNICAL
- Microsoft Word
- Microsoft Excel
- Data Analysis
- Google Docs
EXPERTISE
PROFESSIONAL
- Collaboration
- Adaptability
- Problem Solving
- Handling Conflict
LANGUAGE
- Chinese Mandarin
- English
INTERESTS
Cars
Pets
Travel
Timeline
Restaurant Manager
Chunyu MA
11.2021 - Current
Property Sales Consultant
Max
11.2019 - 02.2021
Warehouse Associate
Felix
02.2018 - 11.2018
Warehouse Manager
Xiuxin Zhang
07.2011 - 06.2016
BBA -
Tianjin University of Technology
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