Yitao Zheng
LIDCOMBE,NSW
Summary
Enthusiastic Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of supply chain operations and training in adapting new operational knowledge and technologies. Motivated to learn, grow and excel in Supply chain and logistic.
Overview
26
26
years of professional experience
2
2
Languages
Work History
2IC of PM Shift
Star Track Express
08.2018 - Current
- Manage internal and external stakeholder relationships, emphasis on managing customer relationships in collaboration with service requirements
- Plan/Manage/organise allocation of appropriate resources and commitment of staff to enable achievement of on-time processing
- Be the topic matter expert in the relevant area of responsibility to ensure operational and customer service needs are aligned with the delivery of high-service quality
- Lead change and innovation within team and other facility teams
- Drive new cultural practices, systems and processes that support desired change, with a focus on delighting our customer
- Develop service improvement plans to address control issues and engage key stakeholders to implement improvement plans
- Provide information to key stakeholders for decision-making purposes, present analysis, and statistics
- Reduced operational risks while organizing data to forecast performance trends
- Use various data mediums to manipulate, analyse, and present data for continual improvement
- Lead by example in setting and maintaining standards in culture and team cohesion
- Maintain current knowledge of safe work practices
- Adhere to company safety procedures to ensure a safe work environment
- Participate in customer site audits
- Interact and communicate with relevant staff and management team on issues and respond to requests for various information and statistical reports
- Develop and maintain strategic, tactical, administrative, and daily analytical capabilities
- Integrate information analysed into presentations to present to the management team and customers as required
- In collaboration with the Supervisors and Duty Manager, develop and align performance targets across safety, service, and efficiency
- Assist with budget and target management and implementation of financial control measures
- Develop local plans and communication that will support efficiency improvement through service quality and customer stability
- In collaboration with the Supervisors and Duty Manager, develop and align performance targets across safety, service, and efficiency
- Assist with budget and target management and implementation of financial control measures
- Develop local plans and communication that will support efficiency improvement through service quality and customer stability
- In collaboration with the Supervisors and Duty Manager, develop and align performance targets across safety, service, and efficiency
- Assist with budget and target management and implementation of financial control measures
- Develop local plans and communication that will support efficiency improvement through service quality and customer stability
sales consultant
Landwide Realty Pty Ltd
12.2009 - 11.2020
- Handle customer enquiries
- Data entry
- Research and distribute information
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
Freight handler
Star Track Express
09.2015 - 08.2018
- General warehouse duties
- Depot search
- Forklift operation for inbound and outbound
- Freight handling
- Preparing for PM shift
- Data entry
- Preparing paperwork for Linehaul driver
- Ensuring all trailers meet on road compliance requirements and safety guidelines
- Ensure freights are loaded in the right trailers and dispatched in asafe and efficient manner
Supply Chain Supervisor
Primo Moraitis Fresh
07.2012 - 03.2015
- Proactively monitor and control the supply chain activities within the Raw material inflow
- Strategic medium-term planning of logistics activities within the upstream network with a strong focus on continuity of materials supply for a 24-hour two shift production line
- Ensure Quality Control is primary focus of staff in frontline positions
- Liaise with 3rd party logistics partners to ensure inbound deadlines are maintained and accurately reported
- Monitor stock rotation (FIFO)
- Resource allocation
- Issue stock to production
- Review master plan to maximise storage throughput
- Assist Manager with performance reviews
- Liaise with QA team on issues with quality
- Continuously update spreadsheets and check emails
- Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints
Warehouse assistant
Allied Express NSW
12.2008 - 12.2011
- General warehouse duties
- Depot search and scan
- Forklift operation for loading and unloading trucks
- Stock-in and stock-out
- Order picking and packing
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
warehouse store man
Apus Pty Ltd
12.2005 - 12.2007
- Stock-in and stock-out
- Pick up orders
- Packing orders
- Loading and unloading pallets by forklift
- General warehouse duties
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Education
Master of Data Analytics - Data Analysis
University of New South Wales (UNSW)
Sydney, NSW2021
Bachelor of Business and Commerce - Global Operation and Supply Chain Management
University of Western Sydney (UWS)
Sydney, NSW2013
Diploma - Business
University of Western Sydney (UWS)
Sydney, NSW2008
Skills
- Technical Skills:
- Wpm is 40
- Typing / Word Processing / Data Entry
- Internet Skills and E-Mail (Outlook, Internet Explore, Mozilla Firefox, Safari)
- Knowledge in Microsoft Office (Excel, Word)
- Knowledge in Mac OX S (Pages, Numbers)
- Knowledge in all Windows versions and Mac OX S
- Flexible and Adaptable
- Collaboration
- Leadership
- Data Entry
- Responsible
Affiliations
University of Western Sydney (UWS), Parramatta – 2010 to 2013
- UWS Member of Business & Economics Commerce Association (UWSBECA)
- Student Council - Cultural Advisor
Sydney Bridge Run
- 2004, 2006, 2007 and 2011
City to Surf
- 2004, 2006, 2007
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Additional Information
Todd Walker
Duty Manager (Canberra)
0476 813 715
Mr. Robert Shamoun
Raw Material Manager
Primo Moraitis Fresh
0459 023 405
Mr. Tony Zeng
Warehouse Supervisor
Allied Express NSW
0433 947 100
Mr. Martin Yang
General Manager
Landwide Realty Pty Ltd
0430 045 361
Mr. Christopher Wilson
Tutor
Statistics for Business
University of Western Sydney
0401 484 415
Dylan Turia
Chullora PM shift Supervisor (Chullora)
0414 700 741
Timeline
2IC of PM Shift
Star Track Express
08.2018 - Current
Freight handler
Star Track Express
09.2015 - 08.2018
Supply Chain Supervisor
Primo Moraitis Fresh
07.2012 - 03.2015
sales consultant
Landwide Realty Pty Ltd
12.2009 - 11.2020
Warehouse assistant
Allied Express NSW
12.2008 - 12.2011
warehouse store man
Apus Pty Ltd
12.2005 - 12.2007
Master of Data Analytics - Data Analysis
University of New South Wales (UNSW)
Bachelor of Business and Commerce - Global Operation and Supply Chain Management
University of Western Sydney (UWS)
Diploma - Business
University of Western Sydney (UWS)
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