Summary
Overview
Work History
Education
Skills
Timeline
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Yiwen Tao

Yiwen Tao

MELBOURNE,VIC

Summary

I am a dedicated and responsible girl with experience in both early childhood education and front desk services in the banking sector. My diverse work background has allowed me to develop strong interpersonal communication skills, adaptability, and a proactive work ethic. I take pride in my punctuality, consistently arriving on time and never leaving work early. My reliability and commitment to excellence make me a valuable team player in any work environment.

During my time in early childhood education, I worked closely with young children, fostering their cognitive and emotional development through engaging activities and structured learning. This role required patience, attentiveness, and the ability to communicate effectively with both children and parents. I learned to create a nurturing and positive environment, helping children feel comfortable while also maintaining discipline and structure. This experience enhanced my problem-solving skills and my ability to handle multiple responsibilities with care and efficiency.

In my role at Jiangsu Rural Commercial Bank as a front desk receptionist, I interacted with customers daily, assisting them with inquiries, transactions, and administrative tasks. This position required a high level of professionalism, excellent organizational skills, and the ability to remain composed under pressure. I was responsible for ensuring smooth front desk operations, maintaining records, and providing exceptional customer service. Through this experience, I strengthened my ability to handle different customer needs, resolve issues promptly, and maintain a friendly yet professional demeanor.

My outgoing personality and strong communication skills allow me to connect easily with colleagues and clients, creating a welcoming and efficient work environment. I am highly detail-oriented, ensuring accuracy in all my tasks, and I take great responsibility in meeting deadlines and upholding workplace standards. My strong sense of responsibility and commitment to punctuality demonstrate my reliability as an employee.

With my background in education and customer service, I am confident in my ability to adapt to new challenges and contribute effectively to any team. I am eager to apply my skills in a dynamic work environment where I can continue to grow both personally and professionally.

Overview

2
2
years of professional experience

Work History

Early Childhood Educator

Libu Learning Center
11.2023 - 02.2024
  • Applied play-based strategies to provide diverse approaches to learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Communicated with parents and other staff about student progress.

Bank Intern

Jiangsu Rural Commercial Bank, Yangzhou Branch
11.2021 - 03.2022
  • Assisted customers with banking needs and inquiries.
  • Processed applications for new accounts.
  • Calculated fees due, interest and change for customer transactions.
  • Educated customers on online banking and mobile banking applications.
  • Maintained friendly and professional customer interactions.

Education

Master of Arts - Communication And Media

Monash University
Clayton, VIC
06-2026

Associate of Arts - International Economics

North China Institute of Science And Technology
Hebei, China
06-2022

Skills

  • Attention to detail
  • Spreadsheet tracking
  • Verbal and written communication
  • Effective planning
  • Front office management
  • Mail distribution
  • Mail coordination
  • Appointment confirmation
  • Coordinating schedules

Timeline

Early Childhood Educator

Libu Learning Center
11.2023 - 02.2024

Bank Intern

Jiangsu Rural Commercial Bank, Yangzhou Branch
11.2021 - 03.2022

Master of Arts - Communication And Media

Monash University

Associate of Arts - International Economics

North China Institute of Science And Technology
Yiwen Tao