Yixin (Chloe) Tian
Waterloo,NSW
Summary
Accounting graduate from the University of Technology Sydney with a strong interest in Australian taxation and business services. I have completed all coursework and final examinations for my Bachelor of Business, majoring in Accounting, and am awaiting final results on 29 June 2026. My previous roles in international five-star hotels gave me practical experience in billing support, record keeping, reporting, client communication and handling confidential information in busy environments. I am confident using Microsoft Excel, have basic exposure to Xero, and am looking to build practical experience in tax compliance and client advisory work.
Overview
5
5
years of professional experience
Work History
Front Desk Substitute Supervisor
W Hotel Xi’an
Xi’an, China
08.2021 - 09.2022
- Managed high-volume front desk operations for individual guests, VIP clients and group bookings, supporting around 200 guest interactions per day.
- Worked with the finance team on billing checks, front desk accounts and daily financial settlement processes.
- Maintained accurate guest and transaction records and prepared operational reports for management follow-up.
- Handled confidential client information and resolved billing or service issues professionally in a fast-paced environment.
- Generated more than RMB 360,000 in additional revenue through room, membership and food and beverage sales.
- Maintained strong KPI results and received multiple Outstanding Staff awards.
Executive Lounge Substitute Supervisor
The Westin Xi’an
Xi’an, China
07.2019 - 04.2021
- Provided discreet and professional service to VIP clients, including government guests, business leaders and public figures.
- Prepared documents, maintained daily handover records and supported meeting arrangements and administrative tasks.
- Assisted with fixed asset and consumable inventory checks and helped maintain accurate stock records.
- Resolved client enquiries and complaints and coordinated with other departments during busy periods and special events.
- Consistently achieved strong monthly performance results and received several employee recognition awards.
Store Clerk
The Dumpling Company
Wellington, New Zealand
05.2017 - 04.2019
- Processed customer orders and payments and supported daily store operations in a fast-paced environment.
- Tracked stock usage, estimated material requirements and arranged replenishment based on sales demand.
- Reviewed customer feedback and operational information to suggest practical service improvements.
Education
Bachelor of Business - Accounting
University of Technology Sydney
Sydney, NSW, Australia06-2026
Diploma in Cookery (Advanced) - undefined
Le Cordon Bleu New Zealand
Wellington, New Zealand01-2019
Skills
- Tax and accounting: Australian tax concepts, tax residency, assessable income, deductions, CGT, GST/BAS awareness, financial statement analysis and compliance documentation
- Microsoft Excel: Confident user of spreadsheets, formulas, data checking, reconciliation support, financial analysis and report preparation
- Xero: Basic exposure through coursework and practice; familiar with the general workflow of cloud accounting software
- Other systems: Microsoft Word, PowerPoint, Opera PMS, data entry and reporting systems
- Languages: Mandarin (native) and English (professional working proficiency)
ADDITIONAL INFORMATION
- Availability: Available for full-time work from July 2026.
- Visa status: Student Visa valid until March 2027; awaiting final transcript to apply for the Temporary Graduate Visa (subclass 485).
- Career interest: Australian tax compliance, business services and client advisory.
Timeline
Front Desk Substitute Supervisor
W Hotel Xi’an
08.2021 - 09.2022
Executive Lounge Substitute Supervisor
The Westin Xi’an
07.2019 - 04.2021
Store Clerk
The Dumpling Company
05.2017 - 04.2019
Diploma in Cookery (Advanced) - undefined
Le Cordon Bleu New Zealand
Bachelor of Business - Accounting
University of Technology Sydney