Yiyao Guan
Toowong
Summary
I'm a punctual and honest person. And also responsible for my work. After three working experiences, I can quickly and accurately handle cash and card transactions. If there is any problem, I can calm down, think about solutions, and do my best to solve the issue. Moreover, it assists consumers in processing payments or any problems.
Overview
1
1
year of professional experience
Work History
Cashier & Bubble Tea Maker
Chatime Bubble Tea
11.2021 - 02.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions accurately.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Waitress
Yum Cha Cuisine
03.2022 - 07.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to clean the dining room and work areas.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Greeted new customers, discussed specials, and took drink orders.
Cashier & Wrap up the Food
Morning Market
08.2022 - 11.2022
- Greeted customers entering the store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions accurately.
- Worked flexible schedule and extra shifts to meet business needs.
- Having a good conversation with clients.
- Avoiding errors when I working.
Education
Bachelor of Arts - Public Relations
The University of Queensland
Queensland St.Lucis 06.2026
High School Diploma -
Wellington Girls' College
Wellington, New Zealand11.2022
Skills
- Good communication skills
- Learn things quickly
- Issue Resolution
- Outgoing and friendly
- Time Management Skills
- Cash Drawer Management
- Credit and Cash Transactions
Timeline
Cashier & Wrap up the Food
Morning Market
08.2022 - 11.2022
Waitress
Yum Cha Cuisine
03.2022 - 07.2022
Cashier & Bubble Tea Maker
Chatime Bubble Tea
11.2021 - 02.2022
Bachelor of Arts - Public Relations
The University of Queensland
High School Diploma -
Wellington Girls' College
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