Ylena Gonzalez
20-26 McLeod St, Cairns City QLD 4870,QLD
Summary
Dynamic Party Host at Txurrumuski, renowned for enhancing guest experiences through exceptional customer service and an engaging personality. Expertly managed children's activities while ensuring safety and cleanliness, fostering a fun atmosphere. Proven ability to multitask and resolve issues calmly, contributing to memorable events and high guest satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Early Childhood Educator
Little Locals
The Gap, QLD
11.2023 - 06.2024
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Recreation/Leisure Monitor
Txurrumuski
Sans Sebastian
06.2019 - 09.2019
- Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
- Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.
- Contributed to the development of monitoring policies and procedures, promoting a standardized approach across all units.
- Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
Party Host
Txurrumuski
San Sebastian, Spain
06.2018 - 09.2018
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
Education
First Aid And CPR In Child Care - Education
First Aid Pro
Brisbane, QLD03.2025
Early Childhood Education - Education Administration
University of The Basque Country
San Sebastian06.2021
Skills
- Valid Blue card
- First aid and CPR course
- Team player attitude
- Effective multitasking
- Teamwork and collaboration
- Party scheduling
- Customer service
- Engaging personality
Languages
Spanish
Native or Bilingual
English
Full Professional
Basque
Native or Bilingual
Certification
- Blue card
-First Aid and CPR
- Food safety certificate in child care
Timeline
Early Childhood Educator
Little Locals
11.2023 - 06.2024
Recreation/Leisure Monitor
Txurrumuski
06.2019 - 09.2019
Party Host
Txurrumuski
06.2018 - 09.2018
First Aid And CPR In Child Care - Education
First Aid Pro
Early Childhood Education - Education Administration
University of The Basque Country