Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Yogita Rawal

Hurstville,Australia

Summary

Compassionate and dedicated Aged Care Worker and Assistant in Nursing with a strong background in customer service, healthcare support, and hospitality. Holds a Certificate III in Individual Support (Ageing/Disability), First Aid, and CPR certification. Skilled in providing personal care, supporting independence, and ensuring the physical and emotional wellbeing of elderly residents. Known for professionalism, empathy, and a strong work ethic in all responsibilities.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Room Attendant

Travel Lodge
Hurstville, Australia
07.2023 - 01.2024
  • Maintained high standards of cleanliness and hygiene in guest rooms and facilities.
  • Assisted guests with enquiries, ensuring a welcoming environment.

Accountant & Administrator

Value Design Pvt. Ltd.
Kathmandu, Nepal
09.2022 - 03.2023
  • Managed daily accounting processes, payroll, and reconciliations.
  • Prepared and maintained financial records, budgets, and reports.

Customer Service Officer

IMS
Kathmandu, Nepal
08.2021 - 06.2022
  • Delivered high-quality customer service, resolving queries effectively.
  • Built strong client relationships, improving customer satisfaction rates.

Kitchen & Service Assistant

Crust Pizza
Clovelly Road, Australia
  • Prepared food items and assisted in maintaining kitchen cleanliness.
  • Provided friendly and efficient customer service.

Assistant in nursing

irt thomas
, nsw

Education

Master of Business Analytics -

Melbourne Institute of Technology
Sydney
08.2025

Bachelor of Business Administration -

Universal College

Skills

  • Personal care assistance
  • Mobility and manual handling support
  • Dementia support
  • Disability support
  • Infection control
  • Hygiene maintenance
  • Meal preparation
  • Feeding assistance
  • Accurate record-keeping
  • Reporting
  • Strong communication skills
  • Interpersonal skills
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Proficient in Microsoft Outlook

Certification

  • Certificate III in Individual Support (Ageing/Disability), Oscars Training Centre
  • First Aid & CPR, [Provider], [Year]
  • Police Check, Current
  • Manual Handling Training, [Provider], [Year]

References

Niranjan Prasai

Training Manager / Trainer

Oscars Training Centre

Ph. No: 0451995201

Email: prasainiranjan2014@gmail.com

Ankita Bista (Registered Nurse)
Contact no: 0451958623

Email: Ankita.bista13@gmail.com

Timeline

Room Attendant

Travel Lodge
07.2023 - 01.2024

Accountant & Administrator

Value Design Pvt. Ltd.
09.2022 - 03.2023

Customer Service Officer

IMS
08.2021 - 06.2022

Kitchen & Service Assistant

Crust Pizza

Assistant in nursing

irt thomas

Master of Business Analytics -

Melbourne Institute of Technology

Bachelor of Business Administration -

Universal College
Yogita Rawal