Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yolanda Passlow

Summary

A motivated and committed individual who places an important emphasis on being positive, friendly and a team player. With the majority of my previous career history being in customer service-based industries, I enjoy working in a collaborative environment and have learnt to overcome challenges efficiently and adapt to changes quickly. I am reliable, creative and eager to learn more about what this world has to offer and share my knowledge and skills with those around me.

Overview

4
4
years of professional experience

Work History

Beauty Therapist

Laser Clinics Australia
10.2023 - Current
  • Conducted consults with clients to understand their medical history, skin concerns and developed customise treatment plans
  • Performed a variety of treatments, including laser hair removal, fat freezing, and skin treatments, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized.
  • Maintained detailed client records ensuring appropriate documentation and keeping
  • Front desk and reception duties involving welcoming, booking and contacting clients

Sales Assistant / Supervisor

Banjos Bakery
07.2023 - 11.2023
  • Finalise tills and follow online banking procedures
  • Maintain food safety and hygiene practices
  • Barista work throughout day
  • Multitask while serving customer in a fast paced environment
  • Supervise staff on closing shifts
  • Product merchandising and stock refill

Sales Professional

Michael Hill Jewellers
04.2022 - 05.2023
  • Accurately compute customer purchases including credit card, cash and financing services
  • Balance numerous responsibilities efficiently to standard with minimal supervision
  • Assuring appearance of store is always in immaculate condition
  • Give exceptional customer support in-store and via telephone, by developing trusting professional relationships with customers, understanding their wants and needs, and adequately resolving objections as they arise

Sales Assistant

Johnny Biggs
09.2021 - 04.2022
  • Received product deliveries, and replenish the supply of stock when needed
  • Conduct customer transactions and balance till during opening or closing shifts
  • Prepare upcoming promotions and update store VM changes weekly
  • Use knowledge of products to assist and provide in-depth advice on items in store to satisfy customer enquiries

Waitress

Hot Tamale
03.2021 - 10.2021
  • Communicated effectively to colleagues to ensure customer satisfaction
  • Being attentive to customer needs and requests
  • Serve orders to tables, check meals for quality prior to serving
  • Maintained stores presentation by tiding often throughout shifts

Education

Diploma - Beauty Therapy

Demi International RTO #32542
Cairns, QLD
11.2024

Skills

  • Ability to work under pressure and achieve goals within time restraints
  • Excellent social and conversational skills
  • Flexible and adaptable to changes
  • Self motivated with a strong ability to work well within a team environment or autonomously
  • Capable of following instructions and working unsupervised
  • Knowledge in sales and ability to upsale
  • Supervise and instruct staff on closing shifts
  • Cash handling skills as well as understanding in financing services

Timeline

Beauty Therapist

Laser Clinics Australia
10.2023 - Current

Sales Assistant / Supervisor

Banjos Bakery
07.2023 - 11.2023

Sales Professional

Michael Hill Jewellers
04.2022 - 05.2023

Sales Assistant

Johnny Biggs
09.2021 - 04.2022

Waitress

Hot Tamale
03.2021 - 10.2021

Diploma - Beauty Therapy

Demi International RTO #32542

Similar Profiles

CREATE PROFILE
Yolanda Passlow