Yolanda Yang
Glen Waverley ,VIC
Summary
I am a willing learner with strong hands-on skills and the ability to learn quickly. I have a serious work attitude and have previously worked in restaurants, cafe’retail, factories, and kitchens. My diverse work experience has taught me a lot, allowing me to work efficiently.
For the past few years, I have stayed at home to raise my child. Now that my child has grown, I am ready to re-enter the workforce and find a job that suits me. I hope you will consider me for any suitable opportunities. Thank you!
Overview
10
10
years of professional experience
Work History
Online Sales Representative
Queenie
Ringwood East , VIC
06.2024 - Current
- Participated in weekly team meetings to review progress towards goals and objectives.
- Educated clients on business opportunities to facilitate improved market outcomes.
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
Store Manager
Brain huang
Glen Waverley , VIC
02.2023 - 03.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Implemented strategies to increase sales and profitability of the shop.
- Monitored staff performance and provided feedback and guidance as necessary.
- Maintained high standards of customer service throughout the store.
- Oversaw shop layout and merchandise display, enhancing shopping experience.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Scheduled staff shifts according to business needs.
- Supervised a team of XX employees, providing training and performance evaluations.
Factory Quality Check
Good food partners
Scoresby , Vic
02.2015 - 03.2016
- Selected samples for use as test models.
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Notified supervisors or other relevant personnel of test or production issues.
- Monitored production lines to ensure compliance with good manufacturing practices.
- Provided feedback regarding process improvements based on inspection results and identified areas for improvement in manufacturing procedures.
Education
High School Diploma -
William Angliss Institute of Tafe
Melbourne High School Diploma -
Melba College
Melbourne Skills
- Google analytics
- Sales management
- Customer service background
- Retail sales customer service
- Assembly line work
- Quality control analysis
- Packaging operations
- Power tool operation
- Quick Learner Abilities
Languages
Chinese (Mandarin)
First Language
Chinese (Cantonese)
Advanced (C1)
C1
Timeline
Online Sales Representative
Queenie
06.2024 - Current
Store Manager
Brain huang
02.2023 - 03.2024
Factory Quality Check
Good food partners
02.2015 - 03.2016
High School Diploma -
William Angliss Institute of Tafe
High School Diploma -
Melba College