Tyroan Mason
Kalgoorlie Boulder,WA
Summary
Hairdressing has been my career for the last 10years now. Over the last few years I've worked in various other jobs to expand upon my skill set. My family and I have moved from New Zealand to Australia to start a new life including new careers, I am confident that with all the skills I have gained over the last decade that range from customer service, management, working in warehouses and admin paired with my hardworking attitude that I can translate any and all my skills to fit me into in new role.
Overview
2
2
years of professional experience
Work History
Receptionist
Rodney Wayne
08.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
2IC Manager/Senior Hairdresser
Vivo Ltd
02.2022 - 08.2023
- Created and oversaw apprentice and senior staff training programs.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Initiated and engaged clients in conversations as part of personalized service.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Forklift Driver
Move Logistics
10.2021 - 02.2022
- Transported goods between warehouse locations according to shipment and storage needs.
- Removed orders from storage, wrapped, and staged for shipments.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Examined shipments for quality and accuracy.
Education
National Trades Certificate in Hairdressing Level - Hair And Beauty
Hairdressing Industry Trainig Organisation
Tauranga New Zealand01.2015
NCEA Level 1, 2, 3 -
Fairfield College
Hamilton, New Zealand12.2012
Skills
- Time Management
- Customer Service
- PC Proficiency
- Customer and Client Relations
- Staff Management
- Data Inputting
- Staff Development
- Workflow Efficiency
- Safe Chemical Handling
Affiliations
Sara Reid - Manager of Vivo, Mount Maunganui
Contact- 0275217722, reidsara41@gmail.com
Leigh Stewart - Salon Manager of Rodney Wayne, Mount Maunganui
Contact- 0210649226, leigh@rodneywayne.co.nz
Jade Messenger - Manager at Move Logistics
Contact- 0224790345, jadeymessage@gmail.com
Timeline
Receptionist
Rodney Wayne
08.2023 - 09.2023
2IC Manager/Senior Hairdresser
Vivo Ltd
02.2022 - 08.2023
Forklift Driver
Move Logistics
10.2021 - 02.2022
National Trades Certificate in Hairdressing Level - Hair And Beauty
Hairdressing Industry Trainig Organisation
NCEA Level 1, 2, 3 -
Fairfield College
Similar Profiles
Lahaina Ah KuoiLahaina Ah Kuoi
Trainer at Rodney WayneTrainer at Rodney Wayne
Lance BurleighLance Burleigh
Secondary Math Teacher at Caesar Rodney High School, Caesar Rodney School DiSecondary Math Teacher at Caesar Rodney High School, Caesar Rodney School Di
Carson CurlessCarson Curless
Rod's Mobile Home Service at Rodney BakerRod's Mobile Home Service at Rodney Baker