Younten Dema
Perth,WA
Summary
Driven by a results-focused approach, I leveraged my expertise in cleaning techniques and exceptional verbal communication to enhance customer satisfaction at Ramsay Health Care. My collaborative efforts and adaptability led to improved workflow efficiency and a professional work environment, showcasing my commitment to excellence and proactive teamwork in supporting cross-functional teams. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Attentive individual with drive to work in fast-paced environments. Engaging demeanor with great communication skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Environment Service Assisstant
Ramsay Health Care
10.2023 - Current
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
- Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
- Enhanced overall customer experience with prompt attention to detail and diligent follow-up on pending tasks.
Laundry Attendant
Cambridge Laundry
07.2023 - 04.2024
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
Assisstant in Nursing
Auscare
08.2023 - 03.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Education
M.D. - Accounting
Murdoch University
Perth, WA06.2025
Skills
- Customer Assistance
- Verbal and written communication
- Kitchen Support
- Hospitality
- Cleaning techniques
Certification
- Certificate 3 in individual support(ageing,home and community)
Languages
English
Native or Bilingual
Hindi
Professional Working
Nepali
Professional Working
Timeline
Environment Service Assisstant
Ramsay Health Care
10.2023 - Current
Assisstant in Nursing
Auscare
08.2023 - 03.2024
Laundry Attendant
Cambridge Laundry
07.2023 - 04.2024
M.D. - Accounting
Murdoch University
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