YU-CHING LEE
Holland Park,West
Summary
A professional with three years of customer service experience and one year of restaurant experience. Possesses excellent communication and problem-solving skills, along with a wealth of experience assisting customers in highly dynamic environments. Familiar with restaurant operations, emphasizing a commitment to outstanding service and collaboration.
Overview
5
5
years of professional experience
Work History
Salesperson
Desire Fashion Trading Pty Ltd
06.2023 - 11.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cashier
Mr Curry Garden City Store
01.2022 - 01.2023
- Greeting customers and cash handing
- Serving meal and prepping food
Sales assistant
Odakyu Department Store Company Limited
03.2021 - 11.2021
- Help customers find items
- Unpack and sort new stock deliveries
- Take cash and card payments and make sure the till balances
Receptionist
Hankyu Hanshin Hotels Company Limited
03.2020 - 03.2021
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them
- Answering screening and forwarding incoming phone calls
- Receiving and sorting daily mail
Waitress
Prince Hotel Inc
07.2018 - 12.2019
- Taking customer orders and delivering food and beverages
- Answering questions and sharing additional information with restaurant patrons
Education
SPC English Language School
Brisbane, QLD10.2022
Toyo University
Japan03.2022
Skills
- Front Desk Operations
- Work Task Prioritization
- Time Management Skills
- Customer Service Excellence
- Needs Analysis
- Sales Presentation
Languages
Chinese (Mandarin)
Native or Bilingual
Japanese
Full Professional
English
Professional Working
Chinese (Cantonese)
Elementary
Timeline
Salesperson
Desire Fashion Trading Pty Ltd
06.2023 - 11.2023
Cashier
Mr Curry Garden City Store
01.2022 - 01.2023
Sales assistant
Odakyu Department Store Company Limited
03.2021 - 11.2021
Receptionist
Hankyu Hanshin Hotels Company Limited
03.2020 - 03.2021
Waitress
Prince Hotel Inc
07.2018 - 12.2019
SPC English Language School
Toyo University
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