Yue Pan
Southport,QLD
Summary
Dynamic and results-oriented professional with experience at 8 Street and Sushisushi, excelling in customer service and cleanliness. Demonstrated ability to enhance customer satisfaction and resolve complaints, fostering loyalty. Skilled in mentoring team members and managing high-volume orders, showcasing reliability and problem-solving abilities. Achieved consistent compliance with food safety standards.
Overview
3
3
years of professional experience
Work History
Beverage Attendant
8 Street
04.2018 - 08.2019
- Greeted new customers, discussed specials, and took drink orders.
- Upheld high standards of cleanliness, frequently cleaning and organizing serving and beverage backstock areas.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Sushi Maker
Sushisushi
01.2017 - 02.2018
- Managed high-volume orders during peak times, maintaining timely service without compromising quality.
- Maintained a clean and organized workstation, ensuring compliance with food safety standards.
- Mentored junior sushi makers in traditional techniques and presentation skills, fostering team growth and development.
- Ensured proper storage of raw fish and seafood ingredients to maintain optimal freshness and taste.
Education
J.D. - Law
Griffith University
QLD07-2024
Skills
- Energy and enthusiasm
- Patience and Empathy
- Reliability and punctuality
- Cleanliness and hygiene
- Customer Service
- Problem-solving abilities
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Beverage Attendant
8 Street
04.2018 - 08.2019
Sushi Maker
Sushisushi
01.2017 - 02.2018
J.D. - Law
Griffith University
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