Yue'zhou Yang
Melbourne,VIC
Summary
Proven leader in high-stakes environments, adept at boosting sales and client satisfaction at Sushi Sushi through strategic sales initiatives and relationship building. Excelled in staff management and performance optimization at Haidilao Hotpot, fostering team unity and operational excellence. Mastery in sales team training and goals achievement, ensuring consistent business growth and customer loyalty.
Overview
1
1
year of professional experience
Work History
Sales Manager & Kitchen Help
Sushi Sushi
2024.02 - 2024.03
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Assistant Manager
Haidilao Hotpot
2022.09 - 2024.01
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Master of AI -
Monash University
Melbourne, VIC12.2025
Bachelor of Business Admin. - Finance
Monash University
Melbourne, VIC05.2023
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
STUDENT VISA
24 hours per week
Timeline
Sales Manager & Kitchen Help
Sushi Sushi
2024.02 - 2024.03
Assistant Manager
Haidilao Hotpot
2022.09 - 2024.01
Master of AI -
Monash University
Bachelor of Business Admin. - Finance
Monash University
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