Yuheng (Edison) Pan
Box Hill
Summary
Highly adaptable and reliable professional with a positive attitude and a strong commitment to teamwork and customer service. Recognizes the importance of maintaining a clean and organized environment. Exceptional skills in handling transactions and delivering outstanding customer experiences. Seeks to actively contribute to a positive team atmosphere and prioritize customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
11.2024 - Current
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
Crew Member
KFC
01.2022 - 05.2023
- Demonstrated strong customer service skills by providing friendly and efficient service to customers, ensuring their satisfaction
- Prepared and assembled food orders according to established standards and recipes, ensuring timely delivery of orders to customers
- Maintained cleanliness and sanitation standards in the dining area, food preparation areas, and equipment, adhering to health and safety regulations
- Collaborated with team members to ensure smooth operation during peak hours, fostering a positive and cohesive work environment
- Demonstrated flexibility by assisting with various tasks as needed, including restocking supplies, organising inventory, and cleaning
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
St Patrick's Marist College
Dundas, NSW11.2024
Skills
- Exceptional communication skills
- Organisational abilities
- Quick learner
- Positive attitude
- Customer service
- Flexible schedule
- Multitasking and organization
- Teamwork and collaboration
- Time management
- Clear communication
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
Interests
- Strategy Games
- Playing Sports
- Video Game Design
- Watching Movies and TV Shows
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Fashion and Style
Timeline
Crew Member
McDonald's
11.2024 - Current
Crew Member
KFC
01.2022 - 05.2023
High School Diploma -
St Patrick's Marist College
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