Yukako Kobayashi Wong
Sydney,NSW
Summary
Experienced small hair salon owner with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner of CUTLOUNGE Hairsalon
Yukako Kobayashi Wong
Sydney Ultimo
05.2007 - Current
- Maintained relationships with existing clients by providing superior customer service.
- Monitored performance of personnel against goals set forth by the company.
- Created marketing campaigns to attract new customers.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided direction and guidance to employees.
- Led startup and creation of operational procedures and workflow planning.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Delegated work to staff, setting priorities and goals.
Education
Associate of Arts - Food Science
OSAKA SHOIN WOMEN'S UNIVERSITY
Osaka,JAPAN03-1993
Some College (No Degree) - Hairdressing
Bell E Bell Hairdressing College
Osaka,JAPANSkills
- Business Management
- Labor Relations
- Business Administration
- Employee Development
- Profit and loss analysis
- Financial Management
- Staff Management
- Team Oversight
- Relationship Building
Languages
English
Limited
Japanese
Professional
Affiliations
- Tea ceremony
- Crooking
- Dancing
Accomplishments
- Various awards in the college
- Graduated with Grand prize in the college
Certification
- Hairdressing
- Australians /Japanese Driver licenses
- Cert3 Special Effects Makeup
Websites
Timeline
Owner of CUTLOUNGE Hairsalon
Yukako Kobayashi Wong
05.2007 - Current
Associate of Arts - Food Science
OSAKA SHOIN WOMEN'S UNIVERSITY
Some College (No Degree) - Hairdressing
Bell E Bell Hairdressing College
- Hairdressing
- Australians /Japanese Driver licenses
- Cert3 Special Effects Makeup
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