Yukun Guan
Melbourne,VIC
Overview
4
4
years of professional experience
Work History
Bubble Tea Server
Yi Dian Dian Bubble Tea
11.2023 - 02.2024
- Responsible for daily customer reception, order taking, drink preparation, and cashier duties.
- Ensured cleanliness of the workspace and store environment, meeting hygiene standards.
- Assisted with inventory management to ensure timely replenishment of ingredients.
- Collaborated with team members to maintain efficient store operations.
- Supported needs of - person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Sponsorship Director
China Rural Education Initiative
09.2022 - 09.2023
- Established partnerships with other Uni clubs, businesses, and potential collaborators to support the initiative’s goals.
- Acted as the main liaison between the initiative and external partners to ensure mutual needs and expectations were met.
- Raised funds, including writing funding applications, communicating with sponsors, and overseeing the use of funds.
- Guided and managed team members in the outreach department to ensure effective execution of their duties.
- Built and maintained long-term relationships with external entities, including following up with past partners and seeking new collaboration opportunities.
Travel Agency | Planner/Project Scheduler Intern
Gansu Xinyuan International Travel Agency
01.2020 - 12.2022
- Developed and coordinated travel itineraries, ensuring all logistical aspects, including transportation, accommodation, and activities, were efficiently organized.
- Managed bookings and collaborated with suppliers to secure the best deals and maintain high client satisfaction.
- Monitored and adjusted schedules based on real-time changes and client requests, ensuring seamless travel experiences.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
Education
Master of Arts - Marketing Communications
University of Melbourne
Parkville, VIC12.2024
Bachelor of Arts - Sociology
University of Melbourne
Parkville, VIC07.2023
Skills
- Customer Experience Management
- Team Collaboration and Leadership
- Bilingual Communication (English & Chinese)
- Patience and the ability to deal with stress
Timeline
Bubble Tea Server
Yi Dian Dian Bubble Tea
11.2023 - 02.2024
Sponsorship Director
China Rural Education Initiative
09.2022 - 09.2023
Travel Agency | Planner/Project Scheduler Intern
Gansu Xinyuan International Travel Agency
01.2020 - 12.2022
Master of Arts - Marketing Communications
University of Melbourne
Bachelor of Arts - Sociology
University of Melbourne
Similar Profiles
Aldo Fernando Bohorquez CastroAldo Fernando Bohorquez Castro
Consultor Apoyo Procesos Técnicos En Proceso Datos at Patrimonio Autónomo Fondo Dian Para ColombiaConsultor Apoyo Procesos Técnicos En Proceso Datos at Patrimonio Autónomo Fondo Dian Para Colombia
Sada KUNDUHORESada KUNDUHORE
Conservation Gallery Assistant at Dian Fossey Gorilla FundConservation Gallery Assistant at Dian Fossey Gorilla Fund
Rohan TimalsinaRohan Timalsina
Child Care Provider at Dian Child CareChild Care Provider at Dian Child Care