Overview
Work History
Education
Skills
Timeline
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Yukun Guan

Melbourne,VIC

Overview

4
4
years of professional experience

Work History

Bubble Tea Server

Yi Dian Dian Bubble Tea
11.2023 - 02.2024
  • Responsible for daily customer reception, order taking, drink preparation, and cashier duties.
  • Ensured cleanliness of the workspace and store environment, meeting hygiene standards.
  • Assisted with inventory management to ensure timely replenishment of ingredients.
  • Collaborated with team members to maintain efficient store operations.
  • Supported needs of - person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.

Sponsorship Director

China Rural Education Initiative
09.2022 - 09.2023
  • Established partnerships with other Uni clubs, businesses, and potential collaborators to support the initiative’s goals.
  • Acted as the main liaison between the initiative and external partners to ensure mutual needs and expectations were met.
  • Raised funds, including writing funding applications, communicating with sponsors, and overseeing the use of funds.
  • Guided and managed team members in the outreach department to ensure effective execution of their duties.
  • Built and maintained long-term relationships with external entities, including following up with past partners and seeking new collaboration opportunities.

Travel Agency | Planner/Project Scheduler Intern

Gansu Xinyuan International Travel Agency
01.2020 - 12.2022
  • Developed and coordinated travel itineraries, ensuring all logistical aspects, including transportation, accommodation, and activities, were efficiently organized.
  • Managed bookings and collaborated with suppliers to secure the best deals and maintain high client satisfaction.
  • Monitored and adjusted schedules based on real-time changes and client requests, ensuring seamless travel experiences.
  • Provided exceptional customer service by addressing client inquiries and resolving issues promptly.

Education

Master of Arts - Marketing Communications

University of Melbourne
Parkville, VIC
12.2024

Bachelor of Arts - Sociology

University of Melbourne
Parkville, VIC
07.2023

Skills

  • Customer Experience Management
  • Team Collaboration and Leadership
  • Bilingual Communication (English & Chinese)
  • Patience and the ability to deal with stress

Timeline

Bubble Tea Server

Yi Dian Dian Bubble Tea
11.2023 - 02.2024

Sponsorship Director

China Rural Education Initiative
09.2022 - 09.2023

Travel Agency | Planner/Project Scheduler Intern

Gansu Xinyuan International Travel Agency
01.2020 - 12.2022

Master of Arts - Marketing Communications

University of Melbourne

Bachelor of Arts - Sociology

University of Melbourne

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Yukun Guan