Yunus Al-Saegh
Melbourne,VIC
Summary
Enthusiastic and dependable 17-year-old high school student, almost finished with school and have nearly a year of work experience at WHSmith in a fast-paced airport setting. Confident in assisting customers, handling transactions, and keeping displays organised while delivering excellent service. Passionate about technology and eager to bring my skills and interest into a tech store, somewhere where I am able to continue building my skills and contribute to a team.
Overview
2
2
years of professional experience
Work History
Retail Assistant
WHSmith
Tullamarine Airport, Melbourne
08.2024 - Current
- Stocked shelves and organized merchandise displays.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Operated cash register and processed customer transactions.
- Processed merchandise returns and exchanges for customers to refund payments or trade items
- Counted store tills at closing hours, and completed the store banking routine.
- Handled customer complaints with professionalism
- Assisted customers with product selection, answered queries and provided advice.
- Work effectively during busy airport hours.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Ticketed, arranged and displayed merchandise to promote sales.
- Worked warehousing shifts, carried heavy loads, created delivery trolleys, and delivered trolleys to different company stores.
- Put together promotional shelves, stock shelves, and store trolleys.
General Assistant (Year 10 Work Experiance )
Butterfly Effect Therapy
Summertone , Vic
07.2023 - 08.2023
- Greeted and assisted visitors upon arrival, ensuring a welcoming atmosphere.
- Assisted in daily operations and maintained cleanliness of work areas.
- Supported team members by organizing supplies and equipment efficiently.
- Provided technical support to staff for computer-related issues.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
Education
High School
Gladstone Park Secondary Collage
Gladstone Park, Vic11-2025
Skills
- Customer service
- Team collaboration
- Problem resolution
- Computers
- negotiation
- Time management
Languages
English
Native/ Bilingual
Arabic
Full Professional
persian
Professional
More about me
- Assembled two personal PCs, bought PC components online, and assembled them at home
- Traveling overseas alone at the age of 16 to three different countries allowed me to become independent and grow as an individual, learning many new skills
- Received the most improved reward for 2025 getting a 4.2 GPA in comparison to getting a 2.9 the previous year
References
References available upon request.
Timeline
Retail Assistant
WHSmith
08.2024 - Current
General Assistant (Year 10 Work Experiance )
Butterfly Effect Therapy
07.2023 - 08.2023
High School
Gladstone Park Secondary Collage
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