Yura Choi
Brisbane,QLD
Summary
- All time Available
- 2 years of F&B Hospitality experiences
- 2 years of Marketing & PR experiences
- SCA Barista Skills-Foundation & Latte art training
- RSA certificate for QLD
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista, All Rounder
O Bagel
10.2023 - 11.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Barista
On The Whole
02.2023 - 05.2023
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Helped management keep adequate supply on hand by notifying of shortages.
- Making signature desserts and cocktails.
All Rounder Head
Cafe DaDaLab
01.2022 - 12.2022
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Cleaned counters, machines, utensils, and seating areas daily.
- Worked effectively in fast-paced environments.
- Inventory organization and management.
Strategic Marketing Team
ValueLinkU
05.2020 - 12.2021
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Analyzed third-party data and investigated new growth opportunities.
- Edited videos and rearranged shots to match creative or production requirements.
- Set up for shots according to production schedules, weather, and lighting conditions and available equipment.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
Sales and Marketing Manager
Project 147
02.2020 - 05.2020
- Managed sales promotions and marketing strategies on major social media sites.
- Assisted customers with prompt and polite support in-person.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Bar Attendant
Bar Rara Radio
03.2019 - 12.2019
- Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
- Checked ID cards and verified bar guests were of legal age.
- Delivered food to customers at bar and tables.
- Operated POS system to collect payments from customers.
- Learned how to make wide variety of mixed drinks.
- Bussed bottles and glassware to maintain clean bar area.
Wait Assistant
Gamberoni
04.2018 - 06.2018
- Greeted new customers, discussed specials, and took orders.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Education
Bachelor's Degree - Communication And Media
Sookmyung Women's University
Seoul, South Korea08.2020
Skills
- Beverage Preparation
- Coffee Machinery
- Customer service
- Fluent in English, Korean, French
- Cleanliness
- Opening and Closing Duties
- Inventory Management
- Product Displays
Certification
- Licensed Tea Sommelier, Tea Association of Korea - October 2022
- Certified SCA Barista, Specialty Coffee Association - May 2023
- RSA License - Clear to Work - October 2023
Languages
English
Full Professional
Korean
Native or Bilingual
French
Professional Working
Timeline
Barista, All Rounder
O Bagel
10.2023 - 11.2023
Barista
On The Whole
02.2023 - 05.2023
All Rounder Head
Cafe DaDaLab
01.2022 - 12.2022
Strategic Marketing Team
ValueLinkU
05.2020 - 12.2021
Sales and Marketing Manager
Project 147
02.2020 - 05.2020
Bar Attendant
Bar Rara Radio
03.2019 - 12.2019
Wait Assistant
Gamberoni
04.2018 - 06.2018
Bachelor's Degree - Communication And Media
Sookmyung Women's University
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