Yuri Kagita
Robina
Summary
Motivated and reliable mature individual with over 25 years of experience across hotels, restaurants, cafes, catering, and food production. With a strong background in customer-facing roles and group fitness instruction, I bring excellent communication, strong leadership, and exceptional service in high-pressure environments. Skilled in team supervision, training, and workflow management, with a proved track record of streamlining operations and maintaining high standards of food safety and customer satisfaction.
I am highly reliable, physically fit, adaptable, ability to build positive relationships with staff, customers and stakeholders. Committed to become a valuable team member and contributing positively to the business.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HEAD BARISTA / CAFÉ ALL ROUNDER
South Coast Coffee Co.
02.2022 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Delivered high-quality service in fast-paced environments
- Managed customer interactions, problem-solving, and multitasking
- Maintained a clean and safe workplace under pressure
- Trained new staff and upheld company service standards
GROUP FITNESS INSTRUCTOR
GOODLIFE HEALTH CLUBS
09.2008 - Current
- Developed and implemented various high-energy and motivating fitness programs to meet diverse needs.
- Led weekly classes for up to 40 individuals with consistent participation and positive feedback.
- Demonstrated leadership, communication, and motivation in every session
- Adapted programs to meet varying physical abilities and needs
MEMBER SERVICE REPRESENTATIVE
GOODLIFE HEALTH CLUBS
11.2021 - 03.2023
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated expertise in customer service, resolving complex inquiries, and problem solving.
SUSHI CHEF
Little Itoshin
09.2020 - 03.2023
- Maintained high levels of cleanliness and organization within the kitchen environment.
- Demonstrated proficiency in food preparation, presentation and preservation techniques for a variety of dishes.
- Excelled at managing multiple tasks simultaneously while maintaining high standards of service excellence.
PRODUCTION CHEF
Ambarella Fine Foods
11.2022 - 02.2023
- Planned and executed batch cooking schedules to meet service deadlines in cafe display and catering orders.
- High-volume food production, preparing 4-5 different salads per day for the cafe and take-home meals for the store while maintaining consistency, quality and presentation standards.
- Managed stock rotation, inventory, and ordering to minimize waste and control food costs.
CAFÉ OWNER
Be Somewhere
03.2017 - 03.2021
- Managed day-to-day business operations.
- Established foundational processes for business operations.
Allied Health Assistant
CARRARA HEALTH CENTRE
05.2012 - 03.2016
- Participated in developing plans to meet daily care needs of patients.
- Greeted patients and visitors and performed general clerical duties such as answering and screening phone calls and routing mail.
- Communicated with patients, families, physicians and other healthcare team members about patient care.
- Assisted in structured therapeutic activities and supportive interactions with patients.
Education
Certificate IV - Health Science / Diploma Nursing
FRONTIER INSTITUTE OF TECHNOLOGY
01.2016
Certificate III + IV - Fitness
TAFE QUEENSLAND
01.2012
Advanced Diploma - Allied Health Assistant
TAFE QUEENSLAND
01.2011
Certificate III + IV - Fitness
SYNERGY CENTRAL
01.2000
Skills
- Strong problem-solving and critical thinking skills
- Physically fit and capable of hands-on, manual work
- Punctual, responsible, reliable, and safety-conscious
- Fast learner with a growth mindset
- Effective communication and team collaboration
- Able to follow instructions and work independently
Certification
- White Card - Construction Safety (in progress)
- CPR & First Aid Certificate (current)
- Manual Driver's License
LANGUAGES
English - Native or Bilingual
Japanese - Native or Bilingual
Timeline
PRODUCTION CHEF
Ambarella Fine Foods
11.2022 - 02.2023
HEAD BARISTA / CAFÉ ALL ROUNDER
South Coast Coffee Co.
02.2022 - Current
MEMBER SERVICE REPRESENTATIVE
GOODLIFE HEALTH CLUBS
11.2021 - 03.2023
SUSHI CHEF
Little Itoshin
09.2020 - 03.2023
CAFÉ OWNER
Be Somewhere
03.2017 - 03.2021
Allied Health Assistant
CARRARA HEALTH CENTRE
05.2012 - 03.2016
GROUP FITNESS INSTRUCTOR
GOODLIFE HEALTH CLUBS
09.2008 - Current
Certificate III + IV - Fitness
TAFE QUEENSLAND
Advanced Diploma - Allied Health Assistant
TAFE QUEENSLAND
Certificate III + IV - Fitness
SYNERGY CENTRAL
Certificate IV - Health Science / Diploma Nursing
FRONTIER INSTITUTE OF TECHNOLOGY