Rosie Lotawa
Liverpool,Australia
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Café all rounder
City Of Ryde Leisure Centre
01.2024 - 09.2024
- Managed café operations, boosting team efficiency and customer satisfaction
- Enhanced inventory and scheduling, achieving measurable service improvements
- Encouraged team collaboration, elevating service quality and operational efficiency
- Adopted tech solutions to streamline operations, reducing wait times significantly
Team Leader
Grilld
08.2023 - 12.2023
- Led shifts, boosting team efficiency and service quality, ensuring smooth operations
- Managed front and kitchen tasks, enhancing customer satisfaction with seamless experiences
- Coordinated teams for optimal service, maintaining compliance and safety standards
- Prepared ingredients for next-day use, improving workflow and reducing prep time
- Delivered quality meals using grilling and frying skills, ensuring consistent customer satisfaction
Restaurant All Rounder
Mad è Pizza Bar
05.2021 - 10.2023
- Serve drinks efficiently, boosting customer satisfaction and loyalty
- Verify IDs for legal alcohol service compliance
- Support bar operations, ensuring seamless workflow
- Process orders accurately with POS, enhancing transaction speed
- Cook Italian food, contributing to a welcoming atmosphere
- Elevated customer dining experiences by ensuring prompt service and personalized interactions, contributing to higher repeat patronage
Bartender and Barista
Kingpin Bowling north strathfield
09.2022 - 08.2023
- Prepared diverse coffees and cocktails, boosting customer satisfaction and retention
- Balanced barista and waitressing roles, enhancing multitasking abilities
- Collaborated with team to ensure seamless operations during busy periods
- Led efficient bar operations while ensuring high-quality beverage service, contributing to increased customer retention rates
Barista/All Rounder
Taronga Zoo
01.2022 - 09.2022
- Prepared event beverages, boosting guest satisfaction and service efficiency
- Streamlined operations, enhancing customer satisfaction with timely service
- Implemented multitasking techniques, improving workflow and productivity
- Collaborated with team for seamless event execution, supporting staff and guests
- Maintained high standards of cleanliness and organization, ensuring a welcoming atmosphere and adherence to health and safety guidelines
- Provided excellent customer service, addressing inquiries and resolving issues promptly to enhance overall guest experience
- Orchestrated beverage inventory, ensuring optimal stock levels and reduced waste
- Introduced digital order tracking, enhancing service speed and accuracy
Bakers Assistant
Luigis bakery
10.2019 - 12.2021
- Assisted in daily baking operations, ensuring timely production of high-quality goods
- Maintained cleanliness and organization in the kitchen, enhancing workflow efficiency
- Collaborated with team to develop new recipes, contributing to bakery's product variety
- Monitored inventory levels, reducing waste and optimizing supply usage
- Supported head baker in training new staff, improving team performance
- Supported head baker in creating artisanal breads, ensuring quality control, and maintaining a clean, efficient workspace with punctuality
- Eagerly learned new baking techniques, showcasing adaptability and a strong work ethic in a fast-paced setting
Crew Member
McDonald's
03.2019 - 09.2019
- Assisted in daily operations, ensuring customer satisfaction and efficient service
- Handled cash transactions accurately, contributing to smooth financial operations
- Collaborated with team to maintain a clean and organized work environment
- Resolved customer complaints promptly, enhancing overall guest experience
- Worked effectively with team members to streamline operations, ensuring prompt service and customer satisfaction in a fast-paced environment
Education
Certificate IV - Youth Work
TAFE NSW
NSW (online Not Self-paced)02-2026
Skills
- Proficient in cash transactions
- Detail-oriented cleaning skills
- Experienced in food preparation
- Skilled in commercial cleaning services
- Coffee brewing expertise
- Dining service proficiency
- Proficient in food preparation techniques
- Proficient in scheduling shifts
- Proficient in POS systems
- Proficient in sales
- Skilled in mixology
- Proficient in Microsoft Office
- Food safety management
- Effective team oversight
- Kitchen management skills
- Experienced barista
- Culinary proficiency
- Experienced kitchen hand
- Efficient team leadership
- Proficient in grilling
- Skilled in team support management
- Effective leadership
- Entry-level inventory oversight
- Fundamental understanding of profit and loss
- Client relations support
- Event catering expertise
- Flexible and adaptable
- Friendly, positive attitude
- Multitasking
- Teamwork and collaboration
- Critical thinking
- Customer service
- Problem-solving
Certification
- RSA May 2022 to May 2027
- RCG February 2024 to February 2029
- FIRST AID
Languages
Fijian (Native)
English (Native)
Timeline
Café all rounder
City Of Ryde Leisure Centre
01.2024 - 09.2024
Team Leader
Grilld
08.2023 - 12.2023
Bartender and Barista
Kingpin Bowling north strathfield
09.2022 - 08.2023
Barista/All Rounder
Taronga Zoo
01.2022 - 09.2022
Restaurant All Rounder
Mad è Pizza Bar
05.2021 - 10.2023
Bakers Assistant
Luigis bakery
10.2019 - 12.2021
Crew Member
McDonald's
03.2019 - 09.2019
Certificate IV - Youth Work
TAFE NSW
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