Yuria Matsumoto
Melbourne,VIC
Summary
Enthusiastic and reliable hospitality worker with strong customer service skills. Eager to contribute to a friendly team environment.
Looking for a full-time or part-time position in Melbourne. Currently completing Responsible Service of Alcohol (RSA) certification.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Ushikozou
Tokyo, shinjuku
05.2023 - 09.2025
- Worked collaboratively with a team of 10 staff members during busy shifts, serving 50 customers daily.
- Trained more than 10 new employees.
- Handled cash and credit card
- Maintained awareness of daily specials to inform customers accurately.
- Set up tables between patrons, effectively reducing wait times during peak hours.
- Relayed orders to service bar and kitchen using point-of-sale register system.
- Provided exceptional customer service by anticipating needs.
Shift Leader
Hungry Jack’s
Tokyo, Shibuya
05.2022 - 08.2024
- Worked collaboratively with a team of 6 staff members during busy shifts, serving 200＋ customers daily.
- Trained new employees in company policies and procedures for better integration.
- Delivered exceptional customer service, maintaining a positive attitude consistently.
Education
Aoyamagakuin College
Shibuya04-2028
Skills
- Customer service expertise
- Collaborative teamwork
- Handle cash and credit card
- Menu advice
- Dining service
- Making drinks and food
- Order taking
Certification
- T
Timeline
Restaurant Waiter
Ushikozou
05.2023 - 09.2025
Shift Leader
Hungry Jack’s
05.2022 - 08.2024
Aoyamagakuin College
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