Organized and reliable candidate passionate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Receptionist
In Tune Body Therapy
02.2019 - 03.2020
Enhanced customer satisfaction by promptly addressing health inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Vocational Engineering Placement
Norske Skog
05.2022 - 02.2023
Conduct detailed project plan that includes timelines, budget, resources and MHF risk assessment.
Provide technical supports such as creating 3D CAD model,conducting relevant calculations to other team members to ensure project goals are met.
Ensure existing plant facility arrangements are compliant with Australian Standards and relevant regulations.
Built strong relationships with colleagues and mentors throughout the internship program, fostering a supportive learning environment.
Contributed meaningfully to ongoing projects while adhering to deadlines, demonstrating adaptability across multiple roles within the organization.
Front of House Manager
JM Cake
07.2020 - 12.2023
Customer facing role that requires strong communication skills
Developed and implemented strategies to optimize store sales and profitability.
Ensured compliance with health and safety regulations within front end area, protecting both employees and customers.
Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
Education
Bachelor Of Mechanical Engineering With Honours -
University of Tasmania
Hobart, TAS
12.2023
Skills
Strong communication skills (Fluent English and Chinese Mandarin)