Yuvraj Laller
Newcastle,NSW
Summary
I am a dedicated and driven professional with a strong foundation in communication, leadership, and time management. With extensive experience in customer service, sports refereeing, and sales, I have honed my ability to work under pressure, adapt to dynamic situations, and build meaningful relationships with individuals of all ages and backgrounds.
As an appointment setter, I bring unparalleled commitment and a results-driven mindset. I am obsessed with continuous learning and personal growth, consistently seeking ways to refine my skills and exceed expectations.
Overview
8
8
years of professional experience
Work History
High Ticket Setter
Speed To Lead
10.2024 - Current
- Coordinated with sales representatives during customer interactions, driving sales and partnerships to increase revenue.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Set appointments with salespeople and potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Handled complaints and questions, and re-directed calls to other team members.
- Utilized CRM system to track and manage leads, keeping appointments organized.
Retail Sales Associate Cashier
7-eleven
01.2017 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Operated POS terminals and cash drawer balancing.
- Highest upsell rate out of the team.
Disability Support Worker
Upretty Homecare
03.2023 - 09.2023
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Drove clients safely to social activities and appointments.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
Driver
Dominos's Pizza
07.2019 - 12.2019
- Coordinated efficient routes to avoid delays and optimize schedules.
- Delivered goods and products to customer on time and in excellent condition.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Hardest worker out of all the Under 18 staff.
Education
Bachelor of Science - Diagnostic Radiography
University of Newcastle
Newcastle, NSW06-2026
High School Diploma -
Lambton High School
Newcastle 11-2021
Skills
- Hardest Worker
- Able to take feedback and criticism, self-accountable
- Ability to work under pressure, handle objections
- Disciplined
- Fantastic Communicator
- Time management
Accomplishments
Played Semi-Pro Football
Speaks Hindi as well as English
Generated $100,000 revenue as a setter
Timeline
High Ticket Setter
Speed To Lead
10.2024 - Current
Disability Support Worker
Upretty Homecare
03.2023 - 09.2023
Driver
Dominos's Pizza
07.2019 - 12.2019
Retail Sales Associate Cashier
7-eleven
01.2017 - Current
Bachelor of Science - Diagnostic Radiography
University of Newcastle
High School Diploma -
Lambton High School
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