Yuyang Leng
Docklands,VIC
Summary
Hardworking Restaurant Manager with 3 years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Master lanzhou noodle bar
Melbourne, Vic
11.2022 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Provided exceptional customer service by anticipating guest needs before they arise.
Restaurant Manager
Paik's BBQ
Melbourne , VIc
12.2020 - 11.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Sushi Artisan
Sushisushi
Chadstone , Vic
12.2018 - 08.2019
- Maintained well-organized mise en place to keep work consistent.
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Placed orders to restock items before supplies ran out.
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Education
Bachelor of Science - Chemistry
University of Melbourne
Melbourne, VIC11.2022
Skills
- Teamwork and Collaboration
- Customer Engagement
- Staff Management
- Operations Management
- Performance Improvement
- Team Management
Timeline
Restaurant Manager
Master lanzhou noodle bar
11.2022 - Current
Restaurant Manager
Paik's BBQ
12.2020 - 11.2022
Sushi Artisan
Sushisushi
12.2018 - 08.2019
Bachelor of Science - Chemistry
University of Melbourne
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