Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista/Food Service Worker
Combi Cafe
Elwood, VIC
09.2023 - Current
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, etc.
Operated cash registers to process customer payments.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Stocked shelves with ingredients needed to make coffee drinks.
Provided excellent customer service by responding to inquiries quickly and professionally.
Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Placed orders with suppliers for delivery of products required for daily operations.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Adhered to health department regulations concerning sanitation standards.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Facilities Manager
Torrens University
Melbourne
07.2023 - 09.2023
Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
Coordinated the activities of subcontractors in relation to facility maintenance projects.
Maintained records of all building systems including HVAC, plumbing, electrical.
Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator and escalator inspection or fire alarm system testing.
Housekeeping FIFO
Sodexo
Karratha, WA
12.2021 - 12.2022
Swept and mopped floors, dusted furniture, wiped down surfaces.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Reported any maintenance issues or damage to supervisors immediately.
Head Hostess
The River Lee Hotel
Co.Cork
01.2017 - 11.2018
Greeted guests upon arrival and escorted them to their tables.
Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
Assisted with seating arrangements for large groups and special occasions.
Maintained accurate records of reservations and wait times.
Ensured that the dining room was always clean, organized, and presentable.
Communicated effectively with restaurant managers regarding customer complaints or requests.
Education
Bachelor of Arts - Geography And Sociology
University College Cork
Cork, Ireland
06-2017
Skills
Coffee Expertise
Espresso Machine Operation
Cash Handling
Team Leadership
POS System Operation
Speedy and Efficient
Positive and Professional
Performance Improvement
Team Player
Other Employment
University of Melbourne - Receptionist01/2023 - 07/2023
Thyssenkrupp Elevator - Service Coordinator 01/2021 - 06/2021
Ruby G's Cafe - Barista 08/2021 - 11/2021
Lite N' Easy - Hygiene Operator 05/2020 - 12/2020
My Perfect Cosmetics Company - Sales Consultant 10/2019 - 03/2019
Accomplishments
Business and Writing Skills Certificate with The Doyle Collection, Co.Cork 2019
Certification
Confined Space and Gas Testing Atmospheres ticket
Working at Heights ticket
Timeline
Barista/Food Service Worker
Combi Cafe
09.2023 - Current
Facilities Manager
Torrens University
07.2023 - 09.2023
Housekeeping FIFO
Sodexo
12.2021 - 12.2022
Head Hostess
The River Lee Hotel
01.2017 - 11.2018
Bachelor of Arts - Geography And Sociology
University College Cork
Confined Space and Gas Testing Atmospheres ticket
Working at Heights ticket
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