Yvette Skinner
Durack
Summary
A recent Graduate with Australia online courses a Diploma in Mortuary science. Certificate III in Individual Support (Ageing) and Certificate III in Individual Support (Home & Community), I performed exceptionally well throughout my studies and vocational placements. Transitioning into this rewarding field after a career in security, I have a transferable skill set incorporating customer service, compliance and reporting which will be invaluable in any work sector. I am a friendly and personable individual who easily establishes and maintains great working rapport with colleagues, clients, and their supports. Combining professionalism and empathy, I have displayed the ability to provide clients with the care and support they require, whilst also enhancing their wellbeing by taking the time to talk with and listen to them. I work productively on my own and as part of a team and I am committed to continuous improvement through lifelong learning. With my track record for consistent high performance throughout my professional life and passion for making a difference in the lives of people in our community, I am confident of performing well in my working career roles.
Overview
25
25
years of professional experience
Work History
Security Officer
Wilson Security
02.2019 - 02.2025
- Company Overview: Wilson Security is the industry leader when it comes to security, employing approximately 9,000 security professionals across Australia and New Zealand
- Conducting mobile patrols
- Ensuring the security of buildings and water ways
- Escorting fire trucks and ambulance vehicles on site
- Checking base passes at base checkpoint to allow individuals onto the base
- Assisting with directions
- Issuing day passes allowing day access on base
- Answering incoming telephone calls
- Following Defence protocols and directions
- Monitoring CCTV
- Writing reports using the reporting system
- Wilson Security is the industry leader when it comes to security, employing approximately 9,000 security professionals across Australia and New Zealand
- In my first role working within a Defence environment, I quickly learnt the protocols central to the position and adapted quickly
- In all dealings with individuals, I represent Wilson Security professionally
- Earnt a reputation for professionalism and reliability within the team and I am always willing to assist others as required
- Quickly became proficient in the systems central to the role, as a fast and enthusiastic learner
- Since commencing in this position, all performance feedback has been favourable, in recognition of my efforts in the role
Orderly
Kununurra District Hospital
04.2023 - 06.2024
- Company Overview: The WA medical department took over this functional in1967 with the opening of the Kununurra Hospital
- In 2007 the redevelopment of the hospital was complete, then able to offer more medical attention and services to the district
- Provide care to health care staff
- Maintains clean, neat, and order in the Hospital
- Perform basic medical duties
- Attending to any alarms
- Transport of patient’s
- Assisting medical professionals
- Assisting patient’s
- The WA medical department took over this functional in1967 with the opening of the Kununurra Hospital
- In 2007 the redevelopment of the hospital was complete, then able to offer more medical attention and services to the district
- Attention to detail) Ensuring that all records and processes are meticulously followed is crucial
- As small mistakes can lead to significant issues in this sensitive environment
- Medical Knowledge) Familiarity with some medical terminology, anatomy and procedures related to autopsies and body preparation
- Organizational skills) Keeping the morgue clean, organized and ensuring all equipment and supplies are well-maintained and sanitized
- Compassion and discretion) Handling deceased individuals with respect and maintaining the privacy and dignity of the deceased and their families
- Team Collaboration) Work effectively with medical examiners, law enforcement and other professionals
- Stress Management) Remaining calm and composed in potentially distressing situations
- Physical Stamina) The job may require standing for a long period, lifting and moving bodies or equipment
- Technical Skills) Proficiency in using relevant software for record-keeping and inventory management
- Communication Skills) Clear and respectful communication with team members and occasionally with grieving families
- Problem-Solving) Quickly addressing and resolving any issues that arise in the course of duties
Home & Community
Australian Regional & Remote Community Services
03.2021 - 04.2023
- Company Overview: Established in 2014, Australian Regional & Remote Community Services (ARRCS) delivers care and support to individuals in Aged Care regional and urban communities throughout the Northern Territory and beyond
- Assisting clients with:
- Accompanying and transporting to and from appointments, shopping, and daily outings
- Housekeeping and laundry
- Medication reminders
- Showering and grooming
- Meal preparation
- Support with everyday living
- Offering companionship to clients
- Completing all reporting and administrative tasks
- Following care plans
- Accompanying and transporting to and from outings
- Participating in scheduled activities
- Rotating and massaging
- Afternoon routine of going to bed for rest
- Changing bed linen
- Creating reports
- Established in 2014, Australian Regional & Remote Community Services (ARRCS) delivers care and support to individuals in Aged Care regional and urban communities throughout the Northern Territory and beyond
- Demonstrated the ability to liaise in a professional and friendly manner with colleagues and clients of diverse cultural, social, and professional backgrounds
- Effectively developed great rapport with clients and their support people, which reflected positively upon Australian Regional & Remote Community Services
- Displayed enthusiasm for learning and obtained knowledge and skills through my knowledge and learning
- Received positive performance feedback which reflects my contribution
- In all dealings with clients, I conveyed professionalism and empathy
- I treated everybody with the respect and dignity deserved and took seriously my role as a companion during my contact
- Worked quickly and efficiently, without compromise on quality or detail
- Adhered continuously to all WHS policy and procedure to ensure a safe workplace
- Valued my supervisors as excellent sources of knowledge and learning
- Commended for my initiative, dedication, and efforts during my working career
Security Officer
North West Coast Security
01.2017 - 01.2019
- Company Overview: Based in Broome, North West Coast Security provides clients with a wide variety of security services to keep individuals and property safe
- Conducting mobile patrols and ensuring all doors, windows and gates are locked
- Ensuring sites are free of loitering individuals
- Checking for any damage and/or graffiti on buildings and the perimeter
- Filling in docket book for alarms
- Responding to various types of alarms
- Following alarm protocols
- Communicating with police and assisting with incidents as required
- Responding to fires (wheelie bins, cars, scooters, and waste disposal sites)
- Cleaning and refuelling vehicles
- Checking on individuals still at work on premises
- Based in Broome, North West Coast Security provides clients with a wide variety of security services to keep individuals and property safe
- Actively contributed to the security of the establishments I worked within, working well on my own and as part of a team
- Adhered to all applicable protocols and regulations as they applied in this position
- Further developed my situational awareness skills and ability to manage my time effectively
- Throughout the duration of my employment in this capacity, I ensured a reliable contribution and was commended for my efforts by management
Security Officer
Wilson Security
01.2016 - 01.2017
- Ensuring the security by conducting building patrols for Parliament House, Darwin
- Completing logbooks during security shifts
- Locking and unlocking offices
- Conducting security checks using baggage x-ray and a handheld metal wand
- Monitoring buildings via CCTV
- Operating two-way radios
- Checking individuals in for meetings
- Conducting fire and duress alarm tests on weekends
- Attending to Flag Protocol
- Coordinating and responding to alarms for candidates within offices
- Established and maintained focus on the tasks at hand, regardless of whether I had just commenced a shift or was about to complete one
- As an enthusiastic learner, I quickly learnt the essential processes, procedures, and systems central to the role, working independently soon after starting in the position
- A personable and friendly individual, I established solid working rapport with all managers and colleagues and worked well with them and on my own
- Maintained my blemish-free safety record
- Consistently received positive feedback in all performance reviews, praising me on my dedication to the position and the achievement of favourable outcomes
Night Shift (Cold Larder) (FIFO)
Catering Industries
09.2013 - 07.2014
Security Officer
Serco/Transfield
01.2011 - 01.2013
Housekeeper/Peggy (DIDO)
Catering Industries
01.2000 - 01.2013
Education
Diploma in Mortuary Science -
Australia online course
01.2024
Certificate III in Individual Support - Ageing
Inspire Education
01.2020
Certificate III in Individual Support - Home & Community
Inspire Education
01.2020
Certificate II in Security Operations -
Eagle Training
Darwin, NT01.2015
Year 12 -
Port Lincoln High School
Port Lincoln, SA01.1998
Skills
- Excellent people skills
- Aged care foundational ability
- Team & individual worker
- Takes pride in work
- Strong communication
- Follows instructions
- Reporting & compliance
- Perfect safety record
- Empathetic & compassionate
- Professional
- Approachable & friendly
- Culturally aware
- Continuous improvement focus
- Fast & enthusiastic learner
- MS Office & computer proficient
- Remote area experience
- Resilient
- Adaptable
- Initiative
- Attention to detail
- Well-liked & respected
- Excellent listening skills
- Ability to work under pressure
Professional Development Training
- Food Safety Training
- Chemical Training
Licences Clearances
- NT Driver’s Licence
- Security Licence
- White Card
- First Aid
- Flu Shot Certificate
- Working with Children Card
- Police Clearance
- NV1 Clearance (Defence)
- COVID Vaccinations
Key Strengths Skills Attributes
- Excellent people skills
- Aged care foundational ability
- Team & individual worker
- Takes pride in work
- Strong communication
- Follows instructions
- Reporting & compliance
- Perfect safety record
- Empathetic & compassionate
- Professional
- Approachable & friendly
- Culturally aware
- Continuous improvement focus
- Fast & enthusiastic learner
- MS Office & computer proficient
- Remote area experience
- Resilient
- Adaptable
- Initiative
- Attention to detail
- Well-liked & respected
- Excellent listening skills
- Ability to work under pressure
Timeline
Orderly
Kununurra District Hospital
04.2023 - 06.2024
Home & Community
Australian Regional & Remote Community Services
03.2021 - 04.2023
Security Officer
Wilson Security
02.2019 - 02.2025
Security Officer
North West Coast Security
01.2017 - 01.2019
Security Officer
Wilson Security
01.2016 - 01.2017
Night Shift (Cold Larder) (FIFO)
Catering Industries
09.2013 - 07.2014
Security Officer
Serco/Transfield
01.2011 - 01.2013
Housekeeper/Peggy (DIDO)
Catering Industries
01.2000 - 01.2013
Certificate III in Individual Support - Ageing
Inspire Education
Certificate III in Individual Support - Home & Community
Inspire Education
Certificate II in Security Operations -
Eagle Training
Year 12 -
Port Lincoln High School
Diploma in Mortuary Science -
Australia online course
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