Yvette Skinner
Durack
Summary
A recent Graduate with Australia online courses a Diploma in Mortuary science. Certificate III in Individual Support (Ageing) and Certificate III in Individual Support (Home & Community), I performed exceptionally well throughout my studies and vocational placements. Transitioning into this rewarding field after a career in security, I have a transferable skill set incorporating customer service, compliance and reporting which will be invaluable in any work sector. I am a friendly and personable individual who easily establishes and maintains great working rapport with colleagues, clients, and their supports. Combining professionalism and empathy, I have displayed the ability to provide clients with the care and support they require, whilst also enhancing their wellbeing by taking the time to talk with and listen to them. I work productively on my own and as part of a team and I am committed to continuous improvement through lifelong learning. With my track record for consistent high performance throughout my professional life and passion for making a difference in the lives of people in our community, I am confident of performing well in my working career roles.
Overview
25
25
years of professional experience
Work History
Security Officer
Wilson Security
Darwin, Northern Territory
02.2019 - 02.2025
- Company Overview: Wilson Security is the industry leader when it comes to security, employing approximately 9,000 security professionals across Australia and New Zealand
- Conducting mobile patrols
- Ensuring the security of buildings and water ways
- Escorting fire trucks and ambulance vehicles on site
- Checking base passes at base checkpoint to allow individuals onto the base
- Assisting with directions
- Issuing day passes allowing day access on base
- Answering incoming telephone calls
- Following Defence protocols and directions
- Monitoring CCTV
- Writing reports using the reporting system
- Wilson Security is the industry leader when it comes to security, employing approximately 9,000 security professionals across Australia and New Zealand
- In my first role working within a Defence environment, I quickly learnt the protocols central to the position and adapted quickly
- In all dealings with individuals, I represent Wilson Security professionally
- Earnt a reputation for professionalism and reliability within the team and I am always willing to assist others as required
- Quickly became proficient in the systems central to the role, as a fast and enthusiastic learner
- Since commencing in this position, all performance feedback has been favourable, in recognition of my efforts in the role
Orderly
Kununurra District Hospital
Kununurra, Western Australia
04.2023 - 06.2024
- Company Overview: The WA medical department took over this functional in1967 with the opening of the Kununurra Hospital
- In 2007 the redevelopment of the hospital was complete, then able to offer more medical attention and services to the district
- Provide care to health care staff
- Maintains clean, neat, and order in the Hospital
- Perform basic medical duties
- Attending to any alarms
- Transport of patient’s
- Assisting medical professionals
- Assisting patient’s
- The WA medical department took over this functional in1967 with the opening of the Kununurra Hospital
- In 2007 the redevelopment of the hospital was complete, then able to offer more medical attention and services to the district
- Attention to detail) Ensuring that all records and processes are meticulously followed is crucial
- As small mistakes can lead to significant issues in this sensitive environment
- Medical Knowledge) Familiarity with some medical terminology, anatomy and procedures related to autopsies and body preparation
- Organizational skills) Keeping the morgue clean, organized and ensuring all equipment and supplies are well-maintained and sanitized
- Compassion and discretion) Handling deceased individuals with respect and maintaining the privacy and dignity of the deceased and their families
- Team Collaboration) Work effectively with medical examiners, law enforcement and other professionals
- Stress Management) Remaining calm and composed in potentially distressing situations
- Physical Stamina) The job may require standing for a long period, lifting and moving bodies or equipment
- Technical Skills) Proficiency in using relevant software for record-keeping and inventory management
- Communication Skills) Clear and respectful communication with team members and occasionally with grieving families
- Problem-Solving) Quickly addressing and resolving any issues that arise in the course of duties
Home & Community
Australian Regional & Remote Community Services
Darwin, Northern Territory
03.2021 - 04.2023
- Company Overview: Established in 2014, Australian Regional & Remote Community Services (ARRCS) delivers care and support to individuals in Aged Care regional and urban communities throughout the Northern Territory and beyond
- Assisting clients with:
- Accompanying and transporting to and from appointments, shopping, and daily outings
- Housekeeping and laundry
- Medication reminders
- Showering and grooming
- Meal preparation
- Support with everyday living
- Offering companionship to clients
- Completing all reporting and administrative tasks
- Following care plans
- Accompanying and transporting to and from outings
- Participating in scheduled activities
- Rotating and massaging
- Afternoon routine of going to bed for rest
- Changing bed linen
- Creating reports
- Established in 2014, Australian Regional & Remote Community Services (ARRCS) delivers care and support to individuals in Aged Care regional and urban communities throughout the Northern Territory and beyond
- Demonstrated the ability to liaise in a professional and friendly manner with colleagues and clients of diverse cultural, social, and professional backgrounds
- Effectively developed great rapport with clients and their support people, which reflected positively upon Australian Regional & Remote Community Services
- Displayed enthusiasm for learning and obtained knowledge and skills through my knowledge and learning
- Received positive performance feedback which reflects my contribution
- In all dealings with clients, I conveyed professionalism and empathy
- I treated everybody with the respect and dignity deserved and took seriously my role as a companion during my contact
- Worked quickly and efficiently, without compromise on quality or detail
- Adhered continuously to all WHS policy and procedure to ensure a safe workplace
- Valued my supervisors as excellent sources of knowledge and learning
- Commended for my initiative, dedication, and efforts during my working career
Security Officer
North West Coast Security
Broome, Western Australia
01.2017 - 01.2019
- Company Overview: Based in Broome, North West Coast Security provides clients with a wide variety of security services to keep individuals and property safe
- Conducting mobile patrols and ensuring all doors, windows and gates are locked
- Ensuring sites are free of loitering individuals
- Checking for any damage and/or graffiti on buildings and the perimeter
- Filling in docket book for alarms
- Responding to various types of alarms
- Following alarm protocols
- Communicating with police and assisting with incidents as required
- Responding to fires (wheelie bins, cars, scooters, and waste disposal sites)
- Cleaning and refuelling vehicles
- Checking on individuals still at work on premises
- Based in Broome, North West Coast Security provides clients with a wide variety of security services to keep individuals and property safe
- Actively contributed to the security of the establishments I worked within, working well on my own and as part of a team
- Adhered to all applicable protocols and regulations as they applied in this position
- Further developed my situational awareness skills and ability to manage my time effectively
- Throughout the duration of my employment in this capacity, I ensured a reliable contribution and was commended for my efforts by management
Security Officer
Wilson Security
Alice Springs & Darwin, Northern Territory
01.2016 - 01.2017
- Ensuring the security by conducting building patrols for Parliament House, Darwin
- Completing logbooks during security shifts
- Locking and unlocking offices
- Conducting security checks using baggage x-ray and a handheld metal wand
- Monitoring buildings via CCTV
- Operating two-way radios
- Checking individuals in for meetings
- Conducting fire and duress alarm tests on weekends
- Attending to Flag Protocol
- Coordinating and responding to alarms for candidates within offices
- Established and maintained focus on the tasks at hand, regardless of whether I had just commenced a shift or was about to complete one
- As an enthusiastic learner, I quickly learnt the essential processes, procedures, and systems central to the role, working independently soon after starting in the position
- A personable and friendly individual, I established solid working rapport with all managers and colleagues and worked well with them and on my own
- Maintained my blemish-free safety record
- Consistently received positive feedback in all performance reviews, praising me on my dedication to the position and the achievement of favourable outcomes
Night Shift (Cold Larder) (FIFO)
Catering Industries
East Arnhem Land, NT
09.2013 - 07.2014
Security Officer
Serco/Transfield
Katherine & Darwin, NT
01.2011 - 01.2013
Housekeeper/Peggy (DIDO)
Catering Industries
Pine Creek, NT
01.2000 - 01.2013
Education
Diploma in Mortuary Science -
Australia online course
01.2024
Certificate III in Individual Support - Ageing
Inspire Education
01.2020
Certificate III in Individual Support - Home & Community
Inspire Education
01.2020
Certificate II in Security Operations -
Eagle Training
Darwin, NT01.2015
Year 12 -
Port Lincoln High School
Port Lincoln, SA01.1998
Skills
- Excellent people skills
- Aged care foundational ability
- Team & individual worker
- Takes pride in work
- Strong communication
- Follows instructions
- Reporting & compliance
- Perfect safety record
- Empathetic & compassionate
- Professional
- Approachable & friendly
- Culturally aware
- Continuous improvement focus
- Fast & enthusiastic learner
- MS Office & computer proficient
- Remote area experience
- Resilient
- Adaptable
- Initiative
- Attention to detail
- Well-liked & respected
- Excellent listening skills
- Ability to work under pressure
Professional Development Training
- Food Safety Training
- Chemical Training
Licences Clearances
- NT Driver’s Licence
- Security Licence
- White Card
- First Aid
- Flu Shot Certificate
- Working with Children Card
- Police Clearance
- NV1 Clearance (Defence)
- COVID Vaccinations
Key Strengths Skills Attributes
- Excellent people skills
- Aged care foundational ability
- Team & individual worker
- Takes pride in work
- Strong communication
- Follows instructions
- Reporting & compliance
- Perfect safety record
- Empathetic & compassionate
- Professional
- Approachable & friendly
- Culturally aware
- Continuous improvement focus
- Fast & enthusiastic learner
- MS Office & computer proficient
- Remote area experience
- Resilient
- Adaptable
- Initiative
- Attention to detail
- Well-liked & respected
- Excellent listening skills
- Ability to work under pressure
Timeline
Orderly
Kununurra District Hospital
04.2023 - 06.2024
Home & Community
Australian Regional & Remote Community Services
03.2021 - 04.2023
Security Officer
Wilson Security
02.2019 - 02.2025
Security Officer
North West Coast Security
01.2017 - 01.2019
Security Officer
Wilson Security
01.2016 - 01.2017
Night Shift (Cold Larder) (FIFO)
Catering Industries
09.2013 - 07.2014
Security Officer
Serco/Transfield
01.2011 - 01.2013
Housekeeper/Peggy (DIDO)
Catering Industries
01.2000 - 01.2013
Certificate III in Individual Support - Ageing
Inspire Education
Certificate III in Individual Support - Home & Community
Inspire Education
Certificate II in Security Operations -
Eagle Training
Year 12 -
Port Lincoln High School
Diploma in Mortuary Science -
Australia online course