Yvonne Stanja
East Albury,New South Wales
Summary
Well-qualified retail sales assistant familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Cafe Assistant
Food Mill
Albury, NSW
04.2021 - Current
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Maintained clean and attractive product displays to entice customer purchases.
Retail Sales Assistant
Pillow Talk
Albury, NSW
03.2014 - 09.2016
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to process sales, returns, online orders and gift card activations.
Education
Some College (No Degree) - Administrative Assistance And Secretarial Science
TAFE New South Wales
Albury, NSWSkills
- Dependable and Cooperative
- Time Management
- Teamwork and Collaboration
- Customer Relations
- POS Terminal Operations
- High-Volume Environments
- Customer Needs Assessments
- Billing and Payment Processing
- Personal Grooming Standards
Timeline
Cafe Assistant
Food Mill
04.2021 - Current
Retail Sales Assistant
Pillow Talk
03.2014 - 09.2016
Some College (No Degree) - Administrative Assistance And Secretarial Science
TAFE New South Wales
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