Yvonne Wilkinson

Beginning my career in the hairdressing industry during school, I developed strong foundational skills that have continued to grow throughout my time as a mobile hairdresser, during my parental leave years, and into my most recent and current roles as a passenger assistant and seasonal ticket officer. Across all positions, I have consistently demonstrated the ability to connect with a wide range of personalities, always offering a friendly, knowledgeable, and professional service.

I pride myself on building trust and rapport with clients and colleagues alike, which has led to a strong base of repeat business and long-term loyalty. Excellent customer service and effective communication have been at the core of my approach, ensuring high levels of satisfaction in every role I’ve undertaken.

With a proven track record of maintaining accuracy and efficiency in fast-paced environments, I thrive under pressure while always keeping people’s needs and care as a top priority. My passion for supporting others and delivering consistent, high-quality service is what continues to drive me professionally.

AQA Counselling Introduction Certificate level 1 - Counselling concepts

AQA level 2 - Intermediate Counselling

City and Guilds Hairdressing