Zac Brunt
Torquay,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experience in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
Sands Golf Resort
Torquay, VIC
11.2022 - Current
- Investigated customer complaints promptly and took corrective action as needed.
- Monitored dining room activity to ensure promptness of service, cleanliness of tables and overall guest satisfaction levels.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Adhered to safety policies regarding serving alcohol responsibly by monitoring guest consumption levels.
- Engaged with customers to build relationships; creating a positive atmosphere for guests and co-workers alike.
- Assisted in inventory management to ensure proper ordering of supplies and product rotation.
- Managed closing duties such as restocking items at end of shift.
Court Supervisor
Surfcoast Basketball Association
Torquay, VIC
08.2021 - 10.2022
- Communicated effectively with coaches, players, referees and officials to resolve issues quickly.
- Organized team rosters, scoresheets, and other documents prior to each game.
- Inspected equipment before each game to ensure it met safety standards set by governing bodies.
- Monitored players' behaviour during games to ensure compliance with established rules.
- Responded promptly and professionally to inquiries from parents or guardians regarding eligibility status of players.
- Collaborated with other sports organizations in order to promote positive relationships across different levels of competition.
Mcdonalds Front of House Crew Member
Mcdonalds
Torquay, VIC
02.2019 - 01.2021
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Geelong Lutheran College
Armstrong Creek VIC11-2022
Advanced Diploma - Building Design Archictecture
The Gordon
Geelong, VICSkills
- Staff Supervision
- Ordering Supplies
- Quality Assurance
- Inventory Management
- Storage Organization
- Order Preparation
- Quality Control
- Communication in a friendly manner
- Patience
- Hard working
- Creative
- Teamwork
Certification
- First Aid Certificate
- White Card
References
References available upon request.
Timeline
Food and Beverage Supervisor
Sands Golf Resort
11.2022 - Current
Court Supervisor
Surfcoast Basketball Association
08.2021 - 10.2022
Mcdonalds Front of House Crew Member
Mcdonalds
02.2019 - 01.2021
High School Diploma -
Geelong Lutheran College
Advanced Diploma - Building Design Archictecture
The Gordon
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