Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Zac Wilkes

Melbourne,VIC

Summary

With a natural affinity for communication and empathy, I excel in customer interactions, consistently delivering exceptional service and fostering positive relationships. My ability to actively listen allows me to understand customers' needs and concerns, enabling me to provide tailored solutions and exceed their expectations. I am adept at remaining calm and composed under pressure, resolving issues efficiently. Through my proactive approach and genuine interest in assisting others, I consistently receive positive feedback and contribute to a positive customer experience. I'm known for my reliability, diligence, and dedication to tasks, I approach every project with a proactive mindset and a drive for success. Whether independently or collaboratively, I prioritize timeliness and quality, ensuring tasks are completed efficiently and effectively. I take pride in being able to take healthy criticism and feedback and if I'm unaware on how to complete a task, I will take the time to figure it out. Im also not afraid to ask questions.

Overview

5
5
years of professional experience

Work History

Window Furnishing Installer

Volitakis Installs
Melbourne, Vic
07.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Loaded and unloaded construction materials from delivery trucks or trailers.
  • Installed in buildings according to specifications and direction provided by boss.

Preston Coaching Assistant

Preston Bull Ants Cricket Club
Preston, Vic
07.2023 - Current
  • Organized sports equipment for practices and games.
  • Assisted with the preparation of game plans and strategies.
  • Provided support to players by helping them improve their individual skills.
  • Collaborated with other coaching staff members during training sessions.
  • Organized pre-game warmups for teams prior to competitions.
  • Developed relationships with players to understand their needs better.
  • Monitored team performance during practices and games, providing feedback to the coach when necessary.

Factory Worker

Into Blinds
Thomastown, Vic
01.2022 - 03.2023
  • Followed safety protocols while operating equipment and handling materials.
  • Kept accurate records of production data such as quantity produced and rejected items.
  • Assembled components using automated equipment as well as manual labor.
  • Performed quality control checks on all products prior to packaging.
  • Loaded and unloaded product from trucks, trailers, or other containers.

Basketball Team Manager

Greenvale Basketball Club
Greenvale
01.2019 - 12.2022
  • Managed communication between coaches, players, parents, basketball club, and other stakeholders.
  • Supervised equipment inventory to ensure adequate supplies were available for each game.
  • Responded promptly to parent inquiries regarding their child's participation on the team.
  • Oversaw budgeting processes and monitored expenses related to team operations.
  • Coached younger age groups on fundamentals of basketball skills when needed.
  • Assisted in recruiting new players.

Education

Marcellin College
Melbourne, VIC
12-2024

Skills

  • Inventory Accountability
  • Customer Service
  • Attention to Detail
  • Product Inspection
  • Safety awareness
  • Work well in a team
  • Good communicator
  • Reliable
  • Trust worthy
  • Good listener
  • Quick learner
  • Good work ethic

References

References available upon request.

Timeline

Window Furnishing Installer

Volitakis Installs
07.2023 - Current

Preston Coaching Assistant

Preston Bull Ants Cricket Club
07.2023 - Current

Factory Worker

Into Blinds
01.2022 - 03.2023

Basketball Team Manager

Greenvale Basketball Club
01.2019 - 12.2022

Marcellin College
Zac Wilkes