Summary
Overview
Work History
Education
Skills
Alternate contact information
References
Hobbies and Interests
Timeline
Generic

Zachary Whitehead

Kialla,Victoria

Summary

I have accumulated 11 years of extensive experience as a plasterer, working on a variety of projects including commercial, domestic, and heritage properties. I take pride in delivering exceptional results and pay close attention to detail and craftsmanship. Additionally, I have gained hands-on experience in the fitness industry, working in gym facilities, and exploring the nutritional aspects of the industry at Mass Nutrition Shepparton. More recently, I have transitioned into a Correctional Officer role with Corrections Victoria, where I have demonstrated sound judgment and reasoned thinking during crisis events. I have built strong rapport with both prisoners and colleagues and possess an excellent command of detention centre safety, security, and emergency management protocols. Over the past 5 years, I have focused on roles such as a prison officer, case manager, and sport and recreation officer. My responsibilities have included direct engagement with individuals, providing support to prevent re-offending while addressing the root causes of their behaviors, and dealing with a diverse range of prisoners with different backgrounds and attitudes toward staff and community members. I am also a member of the emergency response team, contributing to maintaining safety and security within the correctional facility. I am dedicated to continuous professional growth, seeking additional training and immersing myself in relevant policies to enhance my expertise. My drive for ongoing development reinforces my ability to thrive both independently and as a valuable team member. I am now interested in pursuing a career with Victoria Police. Having worked closely with the police as a corrections officer in multiple exercises, I am motivated to join Victoria Police as I strongly believe in what they represent and feel there's still much to achieve in my working career.

Overview

15
15
years of professional experience

Work History

Prison Officer

HM prison Dhurringile (corrections Victoria)
05.2019 - Current
  • Maintain security and safety of the community and staff within corrections
  • Conduct searches and patrols of the prison and prisoners it holds
  • Maintain respectful interactions with shareholders and others in the prison
  • Take part in all needed training to maintain a relevant knowledge of corrections procedures and protocols
  • Work within the corrections values and behaviours
  • Complete all tasks and duties promptly and to the set standard
  • Adhere to all Local operating procedures and Deputy commissions instructions
  • High communication skills with the ability to handle difficult conversations, sensitive conversations and private and confidential conversations
  • Ability to be able to give clear and to the point directions
  • Abide by all local procedures and OH&S requirements
  • Current ERG Emergency response group member
  • Open minded and happy to work with any culture or background
  • Currently trained in Oleoresin capsicum spray
  • (OC spray)
  • Currently trained in corrections formations (Riot situations)
  • Currently trained in use of 26-inch straight baton and 21-inch ASP extendable baton
  • Training in textbook 1-2 in tactical communications and techniques including the tactical communication wheel
  • Trained in the components and use of MK4, MK5 and flexi handcuffs and various restraint methods.

Customer Service

Mass Nutrition
09.2018 - 05.2019
  • Customer service
  • Develop extensive product knowledge
  • Match products to customers’ needs
  • Cash handling.

Plasterer

Goulburn Valley Plaster Products
09.2016 - 05.2019
  • Framing metal and timber frame walls
  • Building battened suspended ceilings
  • Building suspended tiled grid ceilings
  • Trowelling plaster walls and ceiling
  • Supervising apprentices and new staff
  • Interacting with other trades
  • Communicating with homeowners
  • Planning and running job sites
  • Reporting to site managers and organising workloads
  • Reporting any near misses or OH&S issues.

Customer Service

Anytime Fitness
03.2017 - 03.2019
  • Customer service
  • General membership management
  • Club maintenance
  • Office management
  • Training information
  • General housekeeping.

Plasterer

Shepparton South Plaster
01.2015 - 09.2016
  • Same responsibilities as listed for Goulburn Valley Plaster Products.

Plasterer

MI & KL Davis Plastering
06.2011 - 01.2015
  • Same responsibilities as listed for Goulburn Valley Plaster Products.

Plasterer

Lonsdale Plastering
11.2009 - 06.2011
  • Same responsibilities as listed for Goulburn Valley Plaster Products.

Baker

Baker's Delight
04.2009 - 11.2009
  • Baking various breads and desserts
  • Preparation of the doughs for baking
  • Keeping the workspace clean
  • Maintaining food safety standards
  • Customer service
  • Operating machinery and ovens.

Education

No Degree - Cert 3 in Wall And Ceiling Plastering

Goulburn Ovens Institute of TAFE
Wangaratta, VIC
12.2013

Skills

  • Problem solving
  • Working independently or as part of a team
  • Use of power tools
  • Strong time management skills
  • Resolving issues and complaints
  • Customer service
  • Determination
  • Honest and reliable
  • Ability to assess a customer need, find the appropriate products and explain their application
  • Documentation and record keeping, ability to handle sensitive information and maintaining a high level of discretion
  • Ability to work in any environment
  • High level of communication and reasoning skills
  • Ability to work team or solo putting in high effort to complete any tasks issues
  • Patience and Tolerance
  • De-Escalation Techniques and negotiation
  • Self-defence techniques
  • First Aid Training
  • Inmate Supervision
  • Contraband Seizure
  • Mental health awareness
  • Prisoner Transport
  • Good Observation skills
  • Emergency Management
  • Self Motivation

Alternate contact information

Email: zach.whitehead@justice.vic.gov.au

Spouse Kateal Whitehead 0403673203

References

  • Nicolas Porter, Prison Supervisor , HM prison Dhurringile, 0481294772, Nicholas.Porter@justice.vic.gov.au
  • Lauren Caffyn acting, Operations manager at HM prison Dhurringile, Prison Supervisor HM prison western plains 0486 024 225 Lauren.Caffyn@justice.vic.gov.au
  • Matthew Gibson, Prison supervisor HM prison, Dhurringile, 0418948853, Matthew.Gibson@justice.vic.gov.au
  • Justin Spedding, (My main manager) Programs operations Manager, HM prison Durringile Business hours: 0438 084 641 Home hours 0458 548 455

Hobbies and Interests

  • Family
  • DIY projects around the home
  • Camping
  • 4 wheel driving
  • Keeping active
  • Building anything
  • Health and fitness


Timeline

Prison Officer

HM prison Dhurringile (corrections Victoria)
05.2019 - Current

Customer Service

Mass Nutrition
09.2018 - 05.2019

Customer Service

Anytime Fitness
03.2017 - 03.2019

Plasterer

Goulburn Valley Plaster Products
09.2016 - 05.2019

Plasterer

Shepparton South Plaster
01.2015 - 09.2016

Plasterer

MI & KL Davis Plastering
06.2011 - 01.2015

Plasterer

Lonsdale Plastering
11.2009 - 06.2011

Baker

Baker's Delight
04.2009 - 11.2009

No Degree - Cert 3 in Wall And Ceiling Plastering

Goulburn Ovens Institute of TAFE
Zachary Whitehead