Zahara Omar Mohamed
Melbourne,VIC
Summary
I am a 24 year old student at Victoria university studying certificate iv in tertiary preparation with a dream of being a neurosurgeon in the future. I can not wait to get back to the community to women who need help. I can fluently speak Oromo, Swahili and English
Overview
1
1
year of professional experience
Work History
Customer Service Assistant
Waltahi
Nairobi, Kenya
05.2020 - 01.2021
- Assisted customers over the phone, providing helpful information regarding products and services.
- managing and maintaining cash draw .
- Managing Highflow of costumer during pick hours
- Daily reconciling flow count.
- Handled returns and exchanges in accordance with store policies while maintaining positive customer relations.
Education
Certificate Iv Tertiary Preparation -
Victoria University
Melbourne, VIC07-2024
High School Diploma -
Parklands Arya Girls High School
Kenya 11-2022
Skills
- Time Management
- Interpersonal Skills
- Excellent Communication
- Calm Under Pressure
- Complaint Handling
- Ability to work with a team and independently
References
References available upon request.
Timeline
Customer Service Assistant
Waltahi
05.2020 - 01.2021
Certificate Iv Tertiary Preparation -
Victoria University
High School Diploma -
Parklands Arya Girls High School
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