Zahra Kennedy

Delivered timely resolutions to customer service issues while maintaining high satisfaction levels.

• Greeted customers warmly, ensuring a welcoming atmosphere.
• Provided ongoing customer service support to address inquiries and concerns.
• Contributed to positive customer experiences through exceptional service skills.

• Applied pharmacology principles to prepare medications for administration.
• Conducted physical exams and collected vital signs for patients.
• Collaborated with healthcare teams to ensure quality patient care.
• Educated patients on nutrition, exercise, and health promotion activities.
• Developed individualized nursing plans based on assessments.
• Maintained confidentiality of patient records in compliance with HIPAA.
• Monitored patient progress throughout hospital stays.
• Implemented infection control measures, including proper hand hygiene.

• Performed physical exams and collected vital signs for assigned patients.
• Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
• Observed changes in patient conditions and reported them to supervising nurse or physician.
• Interacted with patients in a professional manner while providing compassionate care.
• Provided therapeutic care to patients with a variety of medical conditions.

• Developed and implemented behavior management plans for students with challenging behaviors.
• Adapted instructional materials to align with individual learning styles of students.
• Monitored student performance, providing feedback on areas needing improvement.
• Facilitated communication among teachers, parents, and professionals regarding student progress.
• Provided one-on-one assistance with homework and academic activities.
• Conducted assessments of student progress, reporting results to relevant parties.
• Engaged in professional development focused on tutoring special needs students.
• Encouraged critical thinking through problem-solving activities.

• Cultivated positive relationships with staff and management to enhance collaboration.
• Utilised effective time management to ensure timely completion of tasks and deadlines.