Zahra Zahra
Elizabeth Park,Adelaide
Summary
Knowledgeable and dedicated customer service professional with extensive experience in makeup industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in any position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer service
IGA Prospect Road
01.2020
- Worked at café Nonie’s
- Worked
Laser Aligner
Ellex Medical Company
03.2024 - Current
- Established strong relationships with clients, providing exceptional support throughout the entire project lifecycle.
- Continuously updated knowledge on industry trends, ensuring alignment with current best practices in liner operations.
- Contributed to revenue growth by identifying opportunities for upselling and cross-selling of liner products and services.
- Assisted sales teams by providing technical expertise during client presentations and product demonstrations related to liners.
Schneider Electric Company
10.2021 - 01.2023
Teacher
Secondary School
04.2014 - 11.2017
Developed and Delivered Curriculum: Designed and taught engaging biology courses for undergraduate students, including topics such as [mention key subjects, e.g., cell biology, genetics, ecology, anatomy].
Lectures and Laboratory Instruction: Led both theoretical lectures and practical laboratory sessions, ensuring students gained hands-on experience and deepened their understanding of biological concept.
Advised and Mentored Students: Offered academic advising and mentorship, helping students with course selection, career advice, and research projects.
Research and Development: Participated in research initiatives or contributed to departmental projects, staying up-to-date with the latest advancements in biology.
Classroom Management: Maintained an organized and positive learning environment that encouraged student participation and facilitated effective learning.
Education
2021) Cleared IELTS (Idp) Cambridge Assessment English (16 Grenfell Street Adelaide -
SA2018
Masters Of Science - Science
Women’s University
Pakistan03.2014
Certificate 3 - Makeup Art
TAFE SA
SA11.2021
Skills
- Verbal Communication: Ability to clearly communicate
- Written Communication: Proficiency in writing clear and accurate messages, emails
- Customer Interaction: Friendly, empathetic, and professional demeanour when dealing with customers
- Multitasking: Managing multiple phone lines, appointment scheduling, and other administrative tasks simultaneously
- Time Management: Efficiently managing daily tasks while ensuring customer satisfaction
- Team Player: Ability to collaborate effectively in a fast-paced environment
Certification
Certificate 3 in beauty
Lash extensions
Masters of science
Languages
Urdu
Native or Bilingual
Hazargi
Native or Bilingual
English
Native or Bilingual
Contact
Elizabeth Park, Adelaide 5113
Timeline
Laser Aligner
Ellex Medical Company
03.2024 - Current
Schneider Electric Company
10.2021 - 01.2023
Customer service
IGA Prospect Road
01.2020
Teacher
Secondary School
04.2014 - 11.2017
Certificate 3 - Makeup Art
TAFE SA
Certificate 3 in beauty
Lash extensions
Masters of science
2021) Cleared IELTS (Idp) Cambridge Assessment English (16 Grenfell Street Adelaide -
Masters Of Science - Science
Women’s University
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