Zai Nath
Paddington,Australia
Summary
A highly motivated and hardworking individual. Seeking part time work whilst studying. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Research Analyst
Viida Is Life
02.2023 - Current
- Optimized research methodologies through continuous improvement initiatives, enhancing overall process efficiency.
- Interpreted data and made recommendations from findings.
- Implemented quality control protocols to enhance accuracy of data and research results.
- Collaborated with cross-functional teams to generate relevant insights from diverse datasets.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
- Prepared detailed reports summarizing research findings and recommendations for further action.
Creative Designer
Viida Is Life
02.2023 - Current
- Participated in brainstorming sessions to generate fresh ideas for upcoming campaigns or projects.
- Determined size and arrangement of illustrative material and copy to develop graphics and layouts for product illustrations, company logos and internet websites.
- Utilized expertise and current best practices to verify quality of images, content and brand compliance.
- Designed eye-catching packaging for products, strengthening brand recognition and consumer appeal.
Sales Associate
Zara
11.2021 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Covid Vaccination Administration Assistant
Lane Cove Family Medical Practice
08.2021 - 11.2021
- Input patient data, Set up Ipads and laptops, Input billing information, Set up vaccination station, Supervision of patients, Scan and upload consent forms and medical documentation, Pack up tents at the end of day
Sales Consultant
David Jones
09.2020 - 01.2021
- Greet and direct customers, Provide accurate information (e.g
- Product features, pricing and after-sales services), and answer customers' questions about specific products/services, Ensure products are fully stocked, Manage sales and returns of merchandise, Working in stock room, unpacking and actioning incoming stock (warehouse shifts), Provide customer feedback to the Store Manager, Provide assistance to Store Manager as required, across different departments
Customer Service Assistant
Scene to Believe
10.2019 - 12.2019
- Greet customers and make booking for photo sessions, Set up Santa photo booths in preparation for photo sessions, Take photographs of customers with Santa, Complete cash and credit card transactions and complete purchases, Interact with customers and making sure the photo sessions go smoothly, ensuring customers, especially children are comfortable
- This requires a calm and unruffled attitude as sometimes young children can get upset prior to and during the photo shoot, The role requires a great deal of thinking on your feet, being proactive and solution focussed
- Around Christmas, the booths are open for a specific period only for Santa photos, and can get very busy., Marketing and upselling of the various photo packages
Sales Consultant
Dymocks Lane Cove
02.2019 - 06.2019
- Greet and answer customer queries, Look up information on books, Ensure store is well kept and products neatly displayed, Manage sales and returns of merchandise, Unpack and action new stock
Casual Sales Assistant
Myer
09.2018 - 12.2018
- Monitor stock levels and restock when required, Provide customers with information on products, availability, pricing, Receive new shipments of stock, and prepare online orders for dispatch and in store collection, Keep up to date on product features and sales promotions, Ensure compliance with established store policies and guidelines, Complete cash and credit card transactions and process exchanges and refunds, Provide solutions to address and resolve client issues or challenges, Ensure work area including shelves and aisles are neat and tidy
Kitchen staff
Birdwood Café
11.2017 - 03.2018
- Assist in food preparation, Maintain clean and organised workspaces, Maintain safe work practices
Education
Bachelor of Animation -
JMC Academy
Bachelor of Arts, Bachelor of Advanced Studies -
University of Sydney
01.2020
HSC -
Sydney Grammar School
01.2017
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- Data Entry
- Product and service knowledge
- Document Preparation
- Data Confidentiality
Professionalreferees
Supplied on request
Attributes
- Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working as part of a team, learned and strengthened from my experience in film and drama, and also from my work tutoring students.
- Honest and Reliable: Understands the importance of reliability and accountability. Takes work and tasks assigned with a high degree of responsibility and pride in getting the job done.
- Flexible: Understands the need to be flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times.
Extracurricular Activities
Film/Theatre - Took part in theatre productions by Australian Theatre for Young People, in acting roles and screenwriting. Played one of the lead roles in 'Baby Baby', a short film directed by Billie Pleffer, winner of the Australian Writers Guild Award for Best Short Film 2014 Sport: Played football and basketball in school, and outside of school
Timeline
Research Analyst
Viida Is Life
02.2023 - Current
Creative Designer
Viida Is Life
02.2023 - Current
Sales Associate
Zara
11.2021 - 03.2024
Covid Vaccination Administration Assistant
Lane Cove Family Medical Practice
08.2021 - 11.2021
Sales Consultant
David Jones
09.2020 - 01.2021
Customer Service Assistant
Scene to Believe
10.2019 - 12.2019
Sales Consultant
Dymocks Lane Cove
02.2019 - 06.2019
Casual Sales Assistant
Myer
09.2018 - 12.2018
Kitchen staff
Birdwood Café
11.2017 - 03.2018
Bachelor of Animation -
JMC Academy
Bachelor of Arts, Bachelor of Advanced Studies -
University of Sydney
HSC -
Sydney Grammar School
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