Zaia L Badel
1/26 Fletcher Street Bondi,NSW
Summary
Compassionate and reliable professional with over 25 years of leadership and business experience.
Committed to supporting individual's with dignity, independence, and respect in line with NDIS standards
Motivation For NDIS
Iam motivated to work in disability support due to personal experience caring for my nephew, who lives with significant physical challenges including paralysis and limited speech. this has given me a deep understanding of patience, compassion , and the importance of quality care.
Overview
30
30
years of professional experience
1
1
Certificate
Work History
Director
Badel Kitchens and Joinery
Eastern Creek, NSW
09.2005 - Current
Manage daily business operations and staff
Maintain client relationships and services Quality
Oversee budgets and projects Timelines
Manager
Woolworths
Bonnyrigg NSW
05.1996 - 06.2007
- Managed over 70 staff
- Rostering and operations management
- Achieved strong sales Growth and profitability
- Led team to optimize inventory management processes,enhancing stock accuracy and reducing shrinkage.
- Implemented training programs for new staff, improving onboarding efficiency and employee retention rates.
- Developed strategic initiatives to enhance customer service quality, resulting in increased customer satisfaction scores.
- Conducted regular performance evaluations, providing constructive feedback to drive team development and productivity.
Education
Master of Social Work - Social Work
University of Illinois
Champaign, Illinois05-2016
Bachelor of Arts - Psychology
Springfield College
Springfield, Illinois05-2014
Skills
- Support coordination
- Daily living assistance
- Client care and Emotional support
- Crisis management
- Healthcare collaboration
- leadership and team management
- Communication and interpersonal skills
- Customer services excellence
- budgeting & financial management
- Problem solving & decision making
Certification
- Certified Disability Support Worker - National Caregiver Association
- First Aid and CPR - Red Cross
Languages
English
Native or Bilingual
Arabic
Full Professional
Kurdish
Limited Working
Timeline
Director
Badel Kitchens and Joinery
09.2005 - Current
Manager
Woolworths
05.1996 - 06.2007
Bachelor of Arts - Psychology
Springfield College
Master of Social Work - Social Work
University of Illinois