Zain Saleem
Brisbane,QLD
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Fox Watch Security
4220, QLD
08.2018 - Current
- Engaged with current and potential clients to gather valuable information on their requirements.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Hired and onboarded team members to meet immediate and expected demand.
- Addressed customer concerns with suitable solutions.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Managed scheduling, training and inventory control.
- Analyzed and controlled materials, supplies and equipment operational expenses.
Electrical Engineer
Al Rehmat Textile
Faisalabad, Punjab
11.2015 - 08.2016
- Performed electrical design analyses and tests for proposed systems and devices.
- Provided troubleshooting and analysis for discovered electrical faults, offering potential solutions.
- Utilized and interpreted technical drawings when repairing and installing electrical systems.
- Used design software to produce electrical system schematics and diagrams.
- Designed, controlled and installed electrical systems and products.
- Calculated costs of equipment purchases and operations and assisted with department budget planning.
- Conducted tests on electrical systems and equipment and reported results.
Trainee Engineer
Nishat Mils, Limited
Faisalabad, PUnjab
08.2013 - 12.2013
- Worked closely with other team members during opening stages of project to craft effective measures and strategies.
- Evaluated electrical systems, equipment and components to identify and resolve defects and safety risks.
- Tested products and detailed issues or malfunctions to senior management.
- Worked with senior personnel to troubleshoot and diagnose issues with equipment.
Education
MBA - Business Administration
Holmes Institute
Brisbane, QLD03-2022
Master of Science - Electronics And Energy
Griffith University
Brisbane12-2020
Bachelor of Science - Electrical Engineering
Govt. Collage University
Faisalabad, Pakistan09-2014
Skills
- Customer Service
- Workflow Optimization
- Performance monitoring
- Customer Retention
- Organizational Management
- Data Analysis
- Maintenance Planning
- Management
- Technology
- Microsoft Office expertise
- Planning and Implementation
- Schedule Management
- CAD software proficiency
- HVAC
- MATLAB expertise
- Lab testing
- SCADA
- Helioscope
References
References available upon request.
Timeline
Manager of Operations
Fox Watch Security
08.2018 - Current
Electrical Engineer
Al Rehmat Textile
11.2015 - 08.2016
Trainee Engineer
Nishat Mils, Limited
08.2013 - 12.2013
MBA - Business Administration
Holmes Institute
Master of Science - Electronics And Energy
Griffith University
Bachelor of Science - Electrical Engineering
Govt. Collage University
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