Zaineb Al-Metni
Glen Waverley,VIC
Summary
An experienced team member bringing outstanding performance working with others to meet common goals. Familiar with varieties of project management and workflow optimisation. Eager to bring knowledge to support business and customer needs.
A highly efficient team member, well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
A hardworking and passionate job seeker with strong organisational skills eager to secure entry-level position. Ready to help team achieve company goals.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Traffic Controller
Fast Labour Hire Melbourne Pty Ltd
10.2023 - Current
- Proficient in implementing and enforcing traffic control plans to ensure efficient flow of traffic.
- Ability to remain calm and composed in high-pressure situations, effectively directing traffic and resolving issues.
- Assembled signs and cones to direct traffic through construction sites.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
Support Worker
Supreme Care Home Health
02.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem, general wellness, and adequate living standards.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
Assistant Cleaner
TOTAL CLEANING RC PTY LT
05.2020 - 02.2022
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Decant Team Member
KMART
03.2020 - 11.2021
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly and properly wrapped and boxed goods and items, maintaining uniformity to meet fulfillment targets.
- Maintained energy and enthusiasm in fast-paced environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Counted and kept track of all inventory
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Customer Service Team Member
KFC
12.2018 - 12.2019
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Implemented and developed customer service training processes.
- Returned stock to shelf and assisted in restocking of items and products
- Ensured that all expiry dates were up to date and disposed of all harmful foods
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Team Member
BIG W PARKMORE (School Work Experience)
07.2019 - 08.2019
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Updated existing inventory items and created new files for new products.
- Learned all required tasks quickly to maximize performance.
Education
Bachelor of Social Work/Bachelor of Social Science -
RMIT University
MELBOURNE, VIC10.2025
High School Diploma -
Minaret College
SPRINGVALE, VIC11.2021
Skills
- Energetic Work Attitude
- Working in Fast-Paced Surroundings
- High Customer Service Standards Adherence
- Cooperative Relationships
- Cash management
- New Employee Training
- Dispute resolution
- High Customer Service Standards Adherence
- Efficient and Detail-Oriented
- Cleaning and Sanitizing
- Customer Satisfaction
- Two-Way Radio Proficiency
- Maintenance of Traffic Controller
Certification
- RIIWHS302E - Implement Traffic Management Plans, VIC - September 2023
- RIIWHS205E - Control Traffic with Stop-Slow Bat, VIC - August 2023
- CPCCWHS1001 - White Card, Prepare to work safely in the construction industry, VIC - October, 2022
- NDIS Work Screening Check, Service VIC, State Government - February, 2023
- National Police Check, CV Check Ltd - February, 2023
- Working With Children Check, Services Victoria - February, 2023
- Drivers Licence (P2)
- 2 COVID-19 Vaccinations
Additional Information
James
Manager
Fast Labour Hire,
Melbourne PTY LTD
Phone: 0405529595
Hayley
Supervising Manager
KMART Clayton
Phone: 0421407927
Amina Parsons
Shift Supervisor
Total Cleaning RC PTY LTD
Phone: 0422073053
Timeline
Traffic Controller
Fast Labour Hire Melbourne Pty Ltd
10.2023 - Current
Support Worker
Supreme Care Home Health
02.2023 - Current
Assistant Cleaner
TOTAL CLEANING RC PTY LT
05.2020 - 02.2022
Decant Team Member
KMART
03.2020 - 11.2021
Team Member
BIG W PARKMORE (School Work Experience)
07.2019 - 08.2019
Customer Service Team Member
KFC
12.2018 - 12.2019
Bachelor of Social Work/Bachelor of Social Science -
RMIT University
High School Diploma -
Minaret College
- RIIWHS302E - Implement Traffic Management Plans, VIC - September 2023
- RIIWHS205E - Control Traffic with Stop-Slow Bat, VIC - August 2023
- CPCCWHS1001 - White Card, Prepare to work safely in the construction industry, VIC - October, 2022
- NDIS Work Screening Check, Service VIC, State Government - February, 2023
- National Police Check, CV Check Ltd - February, 2023
- Working With Children Check, Services Victoria - February, 2023
- Drivers Licence (P2)
- 2 COVID-19 Vaccinations
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