ZAKARIA DANNOUN
Punchbowl,NSW
Summary
Dedicated Support Worker with a proven track record at Your Life Disability Support, enhancing client independence through effective communication and skill development. Recognized for attention to detail and adaptability, I consistently foster strong relationships, ensuring high client satisfaction and promoting overall wellness. Committed to delivering personalized care and achieving individual goals.
Overview
4
4
years of professional experience
Work History
Support Worker
Your Life Disability Support
05.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Support Worker
Australian Accessibility Care
05.2024 - Current
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Promoted independence among clients through skill-building exercises and goal-setting initiatives.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
Picker Packer
Polar Kool
10.2023 - 05.2024
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labelling packages .
Retail Worker
Chemist Warehouse
12.2021 - 03.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Education
High School Diploma -
Alpha Omega Senior College
Auburn, NSW10-2023
Skills
- Active listening
- Skill development
- Attention to detail
- Teamwork and collaboration
- Time management
- Decision-making
- Reliability
- Effective communication
- Adaptability and flexibility
- Self motivation
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Support Worker
Your Life Disability Support
05.2025 - Current
Support Worker
Australian Accessibility Care
05.2024 - Current
Picker Packer
Polar Kool
10.2023 - 05.2024
Retail Worker
Chemist Warehouse
12.2021 - 03.2022
High School Diploma -
Alpha Omega Senior College